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"Our stay at the Sunset Marquis exceeded our expectations. They gratuitously upgraded our room. The grounds are beautiful."

"They messed up our room service order twice. First time we waited over 1 1/2 hours and they delivered it to the wrong room. Another time they delivered someone else’s order to our room."

"My husband and I thoroughly enjoyed our stay at The Charlie. I slept better there than I have in any other location in Hollywood or Beverly Hills. We had sumptuous beds, thick towels and plenty of space! The atmosphere was peaceful and the detailing on the property was just exceptional. I felt like I was truly in Old Hollywood."

"The staff was helpful and willing to the extra mile."

"Lovely hotel, few things that were a bit annoying, the shower quite hard to work, the pool didn't have enough umbrellas for shade and the pool bar also took it upon themselves to add 20% tip automatically for everything which was very cheeky. The menu was all alcohol too, needed more coffee/Matcha options! There was complimentary coffee in the morning but we always had to wait for it to be refilled and had to ask for milk which could have been better organised."

"The suite was beautiful everyone was very nice and helpful. It was a really cool place to stay. Wish the breakfast had a few more options though and I don’t think oatmeal should cost 24 dollars."

"It was a beautiful room. Really nice. But... no one told me at checkin that I had to request my room to be cleaned. For such prices I would expect better. And, parking is VERY expensive per night. Like more than I paid for my car rental. Insane. So the Expedia price didn't reflect thst or the also expensive and unexpected "hotel fee" whatever that that is. Finally, I was going to order guac and chips by room service and was willing to pay $19. but I am glad I read the fine print: delivery fee of $7 plus 6.5% tax and 7% some other BS charge. Crazy."

"The room didn’t seem completely spotless but it was okay. "

"Excellent in all respects. But parking was pricey - $70/day."