โรงแรมและที่พักเวสต์ฮาร์เบอร์

"Unfortunately, our experience with this hotel was disappointing, primarily due to the customer service. The front desk staff came across as defensive, dismissive, and at times passive-aggressive rather than helpful. Before our stay, I specifically called to ask about parking because we had two vehicles. I was told there were two parking stalls available, but that parking two cars would cost $100 for our two-night stay. When we arrived, we were told we could only park one vehicle and that the...

"Nice to have additional breakfast options"

"Room was comfortable, outside patio great, breakfast was fabulous (best omelet I have ever eaten!) But no TV in rooms or in common area???? This is fine in a wilderness retreat where the objective is to get away from it all, but in a suburban setting? What moral message is the owner trying to convey? Lack of this basic amenity spoiled what was otherwise a great experience."

"Amazing views, clean properly. Helpful staff"

"Our stay was met with excellence. "

"Basic hotel - nice staff, clean room, modern bathroom, a decent breakfast (boiled eggs, waffles, yogurt, toast etc)."

"Staff were very helpful"

"The hotel itself was great but the location had many homeless people. Even the cops arrested someone right in the parking lot."

"Pleasantly surprised by the breakfast options! Lots to choose from and was something different each day. Staff were very attentive and continually replaced low stock food and made sure tables were cleaned as soon as possible."

"Was a good experience staying at the Zed. Great location."

"Super friendly staff, really clean and spacious rooms, and tons of parking. The pool and slide were a blast for the kids, and breakfast was great. The location made everything easy—close to downtown, the mall, Walmart, all of it. And honestly, the free EV charger was the cherry on top. The kids loved the stay, and so did we."

"Really enjoyed our stay!! Great location, friendly staff. Nice and clean pool! It was well maintained and clean Looking forward to staying again! Jet tub booking, It was in the master bedroom rather than living area like photos. Not a complaint just something to note (we planned to use it when the kid went to bed, but it was in the bedroom so we couldn't use it as planned) My only complaint is the Pool doesn't open until 9:30 am because it's cleaned every morning. While I appreciate the...

"The hotel was ok. Beds were very comfy and the room was pretty big. If they updated the carpeting and replaced the calking in the bathroom it would be a great place to stay. I liked the dated bathroom as everything was very well maintained but I was not a fan of the moldy calking around the tub and shower. The towel rack in our room was also falling off the wall, I was told maintenance would be in to fix it that day but it was still broken when we got back that evening. The location was...

"The rooms were all clean and tidy. The staff was very nice and helpful. The breakfast was delicious. I really liked this hotel."