โรงแรมใกล้หอสมุดสาธารณะเวสต์จีออกา, เชสเตอร์แลนด์

"Battery in my room door needed replaced. Staff were pleasant and helpful. When I couldn't find anyone at front desk I quickly learned to look just outside for smokers. Heavy rains needed cleaned up in public areas. Routine maintenance must be overlooked. "

"The room is clean and staff friendly. No problem parking. The restaurant serves great food and the pastries were delicious. Only disappointment was that breakfast was $15.99. The breakfast was no different than other hotels that offer it free. Ssfe and secure place. "

"Ok"

"Staff was polite and helpful. Room was clean. Bed comfortable. Bar/restaurant closes early, so we couldn’t utilize it. Pool/gym was also closed for renovations. Bathroom was clean but missing attention to detail and/or requiring maintenance. Faucet handles backwards, shower faucet needs replaced, grout needs work. "

"Room should’ve been a little clear, but overall very nice. Breakfast was excellent. Parking was easy. Employees seem to be very friendly and well-versed in what they were doing."

"Our stay was amazing! The staff was so nice ! The breakfast was awesome! We used the pool and work out room. Will definitely stay here again."

"Very comfortable hotel ! Position is amazing close to supermarkets and restaurants! Sharlene at reception goes above and beyond to help! Management are average but overall would recommend this hotel "

"My favorite hotel in the Cleveland area. Everything about it is 10/10. The staff have outstanding customer service. They are so friendly and welcoming. The pool and hot tub area is very clean and relaxing. Gym is very nice. Laundry facility is extremely useful, I appreciate that it accepts Apple Pay. Good breakfast. Best of all, they have clean, spacious, comfortable rooms. I joke with people and say I wish I could live there, LOL. Really it’s the best - you won’t regret staying here! "

"I like the fresh smell you encounter, when you enter the hotel and when you exit the elevator to your floor. The decor was nice and refreshing as well. The staff at the desk and the breakfast area was very nice. The breakfast was good and you have options. I enjoyed my stay. Keep up the cleanliness and the fresh smell throughout!!"

"Staff was great and friendly. The hotel room itself was big and had eveything uou can think of"

"Front desk staff were exceptionally friendly and helpful."

"Great deluxe room at a small surcharge. Very clean and pleasant, great location. "

"A"

"i went at check in said room wont be ready till later gave me keys i came back key didnt work the desk said they upgraded me went to new room it was dirty dust and stains everywhere and was loud all night there is no pool or breakfast like it say i tried 2 complain they would not even give me 69b⁶t⅚"

"Breakfast extends one hour"

"The bathroom drawers were broken, and the carpet was coming off the floor."

"Breakfast was terrible ! Had eggs and waffles ! Wasn't enough to get you full and wasn't good at all ! The told me hot tub worked and it didn't ! "

"There was only one pack of coffee (I know it’s not a big problem) and the side entry door did not work with a keycard. Not big issues however present "

"I could gave it 1 star because I had to. This was the absolute worst place I've ever stayed at. Nothing in the room was cleaned. Toilet was a mess. The bathroom door frame was half broken. Durty walls. There were even receipts left in the drawers. We had to wipe it down with clorox wipes and it was disgusting. A room in that kind of condition had no business being rented out. Inexplicable conditions. Unacceptable. "

"Very Nice Stay! Would highly recommend "