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"Wanted to cancel due to a *********** & *******- contacted hotel via Expedia requesting consideration for a non-refundable room refund - my message was ignored by hotel and have not had a response from hotel despite Expedia requesting feedback on our stay - disappointed with service from both parties."

"Very nice stay."

"Breakfast too late for me so missed it as had to be in work before it was served."

"Dinner and Food Menu was well priced and great selection"

"Another fantastic stay at Moat House for my parents, who simply won't stay anywhere else when they're visiting the area! The whole team were phenomenal from start to finish. Apologies that we didn't manage to get everyone's names, but Hannah on reception was amazing at check-in, and Kirsty was excellent at check-out. The bar, restaurant and food service teams were all incredibly friendly and welcoming, making guests feel genuinely valued throughout their stay. A special mention also to the...

"Z"

"Lovely location and grounds. Very helpful staff. Good food."

"All round great experience"

"The host was very kind and helpful. The room was small for three people, and hot. It was right on the road so we had to keep the window closed all night. Perhaps an upstairs room would be more comfortable. The stay was certainly fine, but quite simple/basic."

"Great staff good food Room very hot, could have done with a fan as a minimum That said, it was a very hot day. I will be back!"

"Excellent breakfast and clean stay but space limited in the room"

"What a lovely establishment. Betting what we expected."

"The breakfast was not great. I appreciate it is a pub though and different from a hotel"

"The hotel is very well located for a short walk into the village, or to the train station. The hotel car park has a couple of EV charging points in it which worked perfectly and were much appreciated. My only observation would be that the decoration in our room was a little tired in places, nothing terrible though it didn't spoil our experience, and the room was perfectly clean. The staff were all fab, very helpful and friendly. We had both an evening meal and breakfast and both were tasty and...

"Excellent value for money, friendly helpful staff, lovely location in Kerridge, characterful main building, good low cost buffet breakfast. Bathrooms ready for refurbishment but low rates reflect that this is not 5* deluxe establishment."

"David and Rebecca were welcoming and helpful. The room was well equipped, bright and spotlessly clean. The breakfast was amazing!"

"All was good...slept well."

"Check in was no frills. We arrived half an hour before check in and was offered a room but for an extra fee. I accidentally booked the room for one person so had to pay an extra £12 for breakfast which was fair enough but on check out an additional £10 for the extra person which I thought was unfair."

"Very friendly and helpful staff Amazing breakfast fully recommend this place to stay - will tag in our favorites for this area"