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"Clean room, friendly Staff"

"We stayed 3 nights in the Coach house recently. The rooms are fabulous and the views are stunning. Definitely 5* rooms however the whole place is let down by a few service issues. - We had no wifi in our rooms for the entire stay. When we enquired about this on day 1 we were told that it sometimes doesn't work and no effort was made to fix the problem. - Our plunge pool was filthy. There was sand in the bottom and when we looked at the neighbouring room's pool, ours was definitely green....

"Just wonderful! We loved staying in the farmhouse. The farm is great and beautiful. The staff are so helpful and kind. We loved every minute of our stay. "

"It was a lovely property. Helpfully located for the vineyards via taxi. The area was under good security survelliance. The hotel itself is very beautiful and modern and has a lot of art on show. Rooms were spacious and clean and the service was very good. Would definitely recommend "

"We love this hotel! They make us feel very welcome, even with our 3 kids. The breakfast is amazing too! "

"Sheer class from the moment we arrived until we left. "

"Excellent staff and beautiful property! "

"The amazing staff and rooms made the stay amazing!"

"I was concerned by some bad reviews of this place, but they were a long time ago. I had no problems at all and was very comfortable during my stay. Would recommend. "

"The Grande Roche is a wonderful place with such kind, happy and thoughtful management and staff. In particular thank you to Marchello, Denai and Veena for making my stay so comfortable - you are wonderful people! The whole vibe is very chilled and friendly. The views out onto the grounds and vineyards are stunning - the landscaping and gardening give a sense of luxury and connection with nature. I really loved the sense of calm. The room was beautful, and the breakfast was delicious with plenty...

"Great hotel. Super location "

"We stayed here for our 10th wedding anniversary, and it was the best spot for a celebration. Cosy, luxurious, and decadent. "

"The staff at this hotel are amazing. Very helpful and really friendly. Nothing is too much trouble for them. The room we had was beautiful and always clean. We had a turndown each night with a little surprise that was left for us like chocolate, hot chocolate etc. This is a must hotel if you are staying in Franschhoek. Great location also."

"The hotel is Amazing!!!!!"