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"I booked this hotel for the convenient location & views of NYC. Hotel is outdated & the AC unit was loud when trying to sleep. A floor lamp was broken, the 2 beds had the black metal support railing sticking out which you can't see, my 9 years hit his leg against ot by accident which caused bleeding. This hotel could use some TLC. I reported both to reception upon leaving."

"Very modern, stylish, and relaxing. Lots of grand space and views of NYC. Directly across from the ferry to NYC so exceptionally convenient."

"The staff at this hotel are amazing! Chris, Carla,the front desk staff, the breakfast and coffee bar staff were all top notch! We spent 6 nights there & loved it! The location is right by the NY Waterway ferry into Manhattan, which was our favorite mode of transportation. The only thing we’d change was we needed more closet space. Other than that, the location was beautiful, as we walked the path along the river day & night & loved the view of the Manhattan skyline! We’ll be back!"

"Terrific location. Very nice property. Clean and great rooftop bar. Did not appreciate the resort fee but that’s NYC. Have stayed here many times. Lots to do nearby and easy subway access to everywhere."

"elevators"

"Basic hotel in an incredible location. Don’t expect a coffee machine or fridge in the room. But there is free coffee and tea downstairs in the dining area where free pastries are served every morning for breakfast. We have stayed here a number of times over the years. The place doesn’t change much, but you give all that up for being smack bang in the middle of the Village."

"We booked this hotel as we were celebrating our 45th Wedding Anniversary in The City! I fell in love with this unique different hotel! Loved how comfortable the beds were and how it was alongside the window so we could see the City Streets. The rooftop was decorated beautifully with plenty of lounging areas. Love the new concept of efficiency hotel, unique ways in saving space. Just wish the had coffee pots in the room. Otherwise , highly recommend!"

"Gorgeous rooms , cleaned thoroughly, exceptionally friendly staff and concierge. I’ve stayed in multiple Hotels in nyc and this was by far the BEST experience and room. Excellent location as well."

"This was an excellent stay! Anytime I’m going to New York, I will be staying here. The place is so clean, very secure (three locks on the door). The staff was consistently helpful. And the $10 coupon that they gave you for breakfast is quite substantive because the café has delicious food that will fit the budget. I had quiches that were $10, or sandwiches that were $10. Haven’t seen that kind of price in the upper west side in New York. I really enjoyed my stay."

"Staff was incredibly helpful from the time we walked in to the time we left. Our room was extremely cleaned dally with so much care to the slightest detail."

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"

"The hotel was in a supreme location next to the World Trade Center. The room was clean, air conditioning was supreme, the cleaning attendant was lovely and beds were comfortable. The deck is beautiful to look out on the main level. Only concern is that it is only one working elevator to get to the main level, so be aware if you're running late."

"Lobby was amazing, room was clean and staff were very friendly."

"Located in a prime location, everything is close by."

"Hi"

"The hotel is in a great location. I got the impression that it’s for a youngish crowd (mid 20s?). The rooftop was very nice, with cheap drinks. The only “issue” was that there was no safe in the room we stayed in."

"The restaurant food is bad. The rest of the hotel is great and very good value for your money."

"Excellent location !"