"I was disappointed with my stay. I had a major water leak at home and booked this hotel expecting a smooth experience, but that was not the case.
I checked in during the evening and was given two key cards that did not work. My room was on the top floor at the end of the hallway, so I used my mobile phone to call the front desk for assistance and was on hold for 15 minutes before walking back to the lobby to report the issue. As a person of a certain age, this was challenging for me. The clerk...
"I was disappointed with my stay. I had a major water leak at home and booked this hotel expecting a smooth experience, but that was not the case.
I checked in during the evening and was given two key cards that did not work. My room was on the top floor at the end of the hallway, so I used my mobile phone to call the front desk for assistance and was on hold for 15 minutes before walking back to the lobby to report the issue. As a person of a certain age, this was challenging for me. The clerk...
Ericka