โรงแรมและที่พักในวอเตอร์วลีต

"They told me my reservation didn’t exist, but actually cancelled my original reservation and charged my card again because they didn’t have the room I booked. I booked a suite, they tried to tell me I didn’t, even though my reservation said suite and that’s what I was charged for. The check in process wasn’t professional, staff didn’t know what they were doing, and then they tried to enter our room at 8:00am. One quick loud knock and immediately tried to enter, it was very, very odd and made me...

"Hotel advertised as a hotel with continental breakfast. Only has coffee and juice Room was clean but need major updates on property. Our room by windows floor was cracking and dent on floor. Other was good for sleeping hotel"

"I liked the proximity to Warner Vinyards.. it was a 10-15 min walk."

"dirty old broken smelly"

"Loved staying here, it was so peaceful and relaxing!"

"Ok so the room was clean. The staff was nice. That's all the good. Hotel was dirty in general. The continental breakfast was some cereal, waffles, bread, no butter, and some yogurt. The juice machine was broken. My rooms door had been broken into at some point and they just glued a new door jam over top of the broken one, so it like somebody could just shoulder tackle the door and it would just break open. The door on the inside would also stick.So if you weren't paying attention and left the...

"#1 is that the pool was warm enough, 86 degrees. The hotel was clean, the room was clean and the breakfast area was clean and had fresh, hot food. This was our second time here and the stay was consistently good."

"Terrible experience. The lady at the front desk told us we could not get towels for the pool. She said they were for people who were checking in later that night, but the pool was closing in 10 mind. I have NEVER seen people handed towels as they check in. My daughter and I weren’t given anything when we checked in! She was rude and just didn’t want to work. There were people drinking at the indoor, no alcohol allowed pool, and they left their cups of white wine around the pool when they were...

"Lovely place but some upgrades will help it !"

"Only complaint is regarding noise. Could heard people"

"Clean, but pretty run down."

"Our room was clean, location was convenient, but we had some small issues. 1. The shower faucet handle can off very easily so be careful. It did work. 2. Both the shampoo and conditioner were out of fluid. 3. This one is my fault. They should’ve been informed myself of what the breakfast buffet was. With my dietary needs wasn’t much for me to eat but a hard boiled egg."

"We really enjoyed ourselves in this property Clean , nice breakfast, great location We are coming back for sure"

"Staff were never at front desk. Had to go looking for them. Dirty. Very old. Needs updates. Broken things. Clothes and old vape cartridge under the chair. Lots of parking. No breakfast as advertised."

"Relaxing, scenic, and more than expected"

"Hotel is somewhat outdated but they keep it clean. There is a need to perform some updates to support in possible liability issues and mold. Other items can be handled very easily (e.g. screwing in bathroom light bulb that is missing or burnt out. Cover to fan in bathroom. Staff is very friendly and accommodating. They were always busy with cleaning or filling items up. While I was in the entryway for a few hours, staff updated reading nook with a nice rug and installed water resevoirs in...

"The online pictures are deceptive. The needs some updating and repair. The breakfast was very very limited. Waffles and powdered eggs. Yuk!!"

"This resort spa offers a unique and memorable experience with its dome-style accommodations. The domes were comfortable and well-equipped, featuring air conditioning, hot water, and a refrigerator, making our stay enjoyable and convenient. The property offers several amenities, including a pool, continental breakfast, restaurant, bar, spa, and a fire pit area that creates a relaxing atmosphere. The overall environment is peaceful and laid-back, making it a great place to unwind. One challenge we...

"Close to the downtown"