โรงแรมและที่พักในวอเตอร์วลีต

"They told me my reservation didn’t exist, but actually cancelled my original reservation and charged my card again because they didn’t have the room I booked. I booked a suite, they tried to tell me I didn’t, even though my reservation said suite and that’s what I was charged for. The check in process wasn’t professional, staff didn’t know what they were doing, and then they tried to enter our room at 8:00am. One quick loud knock and immediately tried to enter, it was very, very odd and made me...

"Ok so the room was clean. The staff was nice. That's all the good. Hotel was dirty in general. The continental breakfast was some cereal, waffles, bread, no butter, and some yogurt. The juice machine was broken. My rooms door had been broken into at some point and they just glued a new door jam over top of the broken one, so it like somebody could just shoulder tackle the door and it would just break open. The door on the inside would also stick.So if you weren't paying attention and left the...

"Hotel advertised as a hotel with continental breakfast. Only has coffee and juice Room was clean but need major updates on property. Our room by windows floor was cracking and dent on floor. Other was good for sleeping hotel"

"dirty old broken smelly"

"The elevator is broke and has been since last October. Had to drag my cooler from the beach amoung other thimgs, up 2 flights of stairs. The TV had two remotes and initially was a challenge to operate. The person who checked us in didn't mention the broken elevator and didn't give any times for the breakfast. Just handed me the key card, stated the room number...and that was it."

"I liked the proximity to Warner Vinyards.. it was a 10-15 min walk."

"Room was clean, staff was helpful and accommodating. Great stay overall"

"The online pictures are deceptive. The needs some updating and repair. The breakfast was very very limited. Waffles and powdered eggs. Yuk!!"

"The stand out here was the staff…from the front desk to the restaurant. Our room was large and very comfortable."

"Pool looked like it hasn't been opened in a few yrs. Rooms were a bit below standard for clean. Location is good, staff nice."

"Lovely place but some upgrades will help it !"

"Great Stay!"

"Staff were never at front desk. Had to go looking for them. Dirty. Very old. Needs updates. Broken things. Clothes and old vape cartridge under the chair. Lots of parking. No breakfast as advertised."

"Only complaint is regarding noise. Could heard people"

"It is rare that I wouldn’t want to sleep under the covers but I chose to sleep on top with my own blanket. I just do not feel comfortable sleeping in bed. TV and lights not plugged into walls, door had large crack around when it was shut and allowed highway noise in, floors felt sticky. Will never stay there again. They said that they were under new ownership. Smoke detector was beeping in my room when I checked in and he was able to get it to stop, but it started beeping again in the morning."

"Close to the downtown"

"Clean, but pretty run down."

"#1 is that the pool was warm enough, 86 degrees. The hotel was clean, the room was clean and the breakfast area was clean and had fresh, hot food. This was our second time here and the stay was consistently good."

"Hotel is somewhat outdated but they keep it clean. There is a need to perform some updates to support in possible liability issues and mold. Other items can be handled very easily (e.g. screwing in bathroom light bulb that is missing or burnt out. Cover to fan in bathroom. Staff is very friendly and accommodating. They were always busy with cleaning or filling items up. While I was in the entryway for a few hours, staff updated reading nook with a nice rug and installed water resevoirs in...