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"Everything was amazing"

"Location is lovely, free parking on site, modern rooms but dusty. Loved they had kids pool, my child enjoyed it. Receptionist on arrival did not inform me of amenities, breakfast times etc. I had to ask. I’ve never been to any hotel that hasn’t done this so very disappointing with a hotel of this level. I should have listened to the reviews about breakfast! Many of us had to keep asking for things such as sausages, bread, juice etc. staying with a child and having to wait 15 mins for food to...

"All helped by thoughtful and courteous staff."

"We were disappointed that the pictures advertising the Walton Hall Hotel & Spa were quite deceptive. The actual hotel is not at all connected to the historic Walton Hall, and the hotel wing and room that we experienced were very worn and in need of a renovation. The pool and fitness room were listed on Expedia as amenities, but these facilities are not owned by the hotel and require payment for use (after registering our complaint, we were given free passes). On the plus side, the beds were...

"Excellent customer service by all the staff. Lovely property, lovely people, lovely food… Will definitely be back!"

"Very old building, yet very charming. Many small sitting areas to read and to relax and they are really very cute. The facilities are very clean and well maintained. The staff are very helpful. A great experience for me. "

"The rooms are charming, the grounds are stunning, the food was delicious and the staff was wonderful. I look forward to returning."