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"We found the staff very helpful and professional. Our room though was very tired. The carpet was very stained and the bathroom had heavy mould over the silicone. Also, there was trouble with the lifts. Our floor was on the fifth floor and there was a sign in the lift saying it couldn't stop there, so we took another lift that got stuck at floor 4 and just kept opening and shutting! We found the stairs, so wasn't a problem but if we were disabled or had a pram it might of been."

"I can’t highly recommend Veronica enough, I had some problems during my stay but she handled perfectly well. Definitely will back again"

"Great locations, comfy beds and very clean"

"Great location! quiet, helpful staff. Basic and clean, comfortable bed."

"The staff at this hotel were fantastic and really were the only reason for the okay score. I believe the hotel is going through a refurbishment and it really does need it. We were in a superior family room in a separate building across the car park/front of the hotel which doesn’t have a bar or restaurant. You have to order room service or walk back to the main building for food or drinks. The room was quite small and dated. The air conditioning didn’t work which was addressed very quickly,...

"Lovely stay! Rooms were super clean and well equipped and the staff was very friendly."