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"We were disappointed that the pictures advertising the Walton Hall Hotel & Spa were quite deceptive. The actual hotel is not at all connected to the historic Walton Hall, and the hotel wing and room that we experienced were very worn and in need of a renovation. The pool and fitness room were listed on Expedia as amenities, but these facilities are not owned by the hotel and require payment for use (after registering our complaint, we were given free passes). On the plus side, the beds were...

"Lovely clean room, included fridge, ironing board, iron as well as the usual things you'd expect like tea/coffee facilities, desk, TV, toiletries, hair dryer. Comfy bed. I'd recommend to stay here but if you're a light sleeper you may need ear plugs as occasional traffic can be heard. Excellent breakfast choice, cooked breakfast made fresh to order. Would definitely stay here again "

"Easy to find, free parking, outstanding food and a beautiful room. Will definitely be staying again"

"Absolutely adore this place. The staff are all so happy and friendly all the time and make you so welcome. The rooms are quirky and charming even the smallest one! And the food in the restaurant is delicious only surpassed by the amazing view and sunset."

"Excellent weekend stay! Lovely accommodations, friendly staff, and delicious food. "

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"The rooms are charming, the grounds are stunning, the food was delicious and the staff was wonderful. I look forward to returning."

"The staff work really hard to make you feel welcome. Great rooms, nice bar area and fantastic breakfast."

"Unfortunately the condition of the property doesn’t match the quality you expect from Holiday Inn. Even for an express property the rooms were small, in need of redecorating and a deep clean. Thankfully we were staying for only one night. Staff are friendly and apologetic about the condition but surely the chain could do better. Parking validated for £5.50 for 24hrs. Breakfast good. Next to property there’s EV charging points."

"Meals were superb and mostly gluten free. It was all helped by having well trained and pleasant staff."

"The room was very clean, with amazing staff and wonderful views. We stayed at the mews, some drawbacks are no fridge, no room service & no AC. We did enjoy our stay despite not having some amenities"

"Clean room, easy parking with friendly and professional staff. Warm welcome with a lovely Tavern for a drink, limited menu for dinner but very tasty simple food. The inclusive breakfast buffet was excellent, good selection of cooked and continental breakfast items. We were a couple and enjoyed the knights sword fighting, brilliant performances. For families with young children there was a small park, story telling with Zog and Knights interacting throughout dinner."

"Stylish Hotel with Super Convenient Location just 1 mins walk from the Rail Station"

"Everything was amazing"

"Good room - clean, smart, welcoming reception, excellent shower Great location Parking on site "

"Reception looks modern and clean. And the staff both checking in and out were friendly and welcoming. The room however was dated and the bathroom needs work due to cracked grouting, mould in the shower and just generally tired looking. The bed was very springy but we appreciate they added an extra for my child for the booking. "

"Positives: The location and Parking are excellent. The Reception, and Bars are styling & Comfortable. But, some communal areas are tired (example the entrance from the car park), the garden is overgrown in parts and its seems their are sraff shortages (the staff seem good, but under pressure). There is building work going on, and there is evidence of this as you enter through the entrance from the car park. There is a very small lift and no sign for the stairs! "

"Good overall experience "