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"Good breakfast. Helpful staff. "

"We had a nice stay overall, but were very disappointed with one member of staff. He appeared to be making up rules, telling us our children were only allowed 40 minutes in the pool, whereas the day before another staff member had confirmed there were no such restrictions. Plus as were told to leave the pool, a couple with a child joined the pool for a swim. He also tried to charge us for towels, but later admitted we didn’t need to pay once he realised we were hotel guests. We had already signed in with our room number, so this should have been clear. Overall, we found this staff member to be quite incompetent and rude, which unfortunately impacted our experience. Other than that it was a nice stay, slightly out dated room and over priced food."

"Was good - one night stay and cannot complain. Staff were great"

"Lovely hotel, had the set menu buffet style dinner which was terrible but other than that, great stay."

"Great hotel, great location, great facilities, only one suggestion, ask the reception team to smile and interact more upon checking in"

"Had a fantastic stay at the hotel, really enjoyed it and the location. One thing I would say is they need to keep an eye out for when people want a drink at the bar, often stood endlessly waiting for staff to appear."

"Checked in for 1 night to go to the NEC which is fairly close. Staff were really helpful and friendly, had a good meal there that evening and the breakfast the next day was good."

"Compared to the website the property is very dated. Air-conditioning was not working in our rooms. Breakfast wasn't great."

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