Search Hotels Near Waldridge Fell Country Park, Chester-le-Street

"The check in process could be clearer I'm not sure if this was an issue with hotels.com who I booked through or the venue but I didn't receive any check in instructions and when I got to the location the restaurant was closed and I was sat outside nearly an hour making phone calls trying to get in. That said the room was lovely for what I paid and once I was in the staff that I saw were really friendly and acommodating. The location is perfect for where my office is when I need to be in Durham so I would definitely stay again."

"We had a great stay at ramside hall , lots of facilities to use ,"

"All good except no full length mirror in my room (there was space for one) so one star deducted. Breakfast was excellent."

"The carpet wasn't that clean and the shower gel was empty. I also couldn't get the heating/Aircon to work. However, the staff were helpful and the breakfast was good. The location and spa were great too."

"We enjoyed our stay. However out of 4 nights of our stay one night sleep was interupted by noisy guests returning to their room at 1 pm followd by another gentleman swearing, yelling and banging for at least 30 minutes at 2/3pm. there was allso some functions held at the venue where resident guest parking was made difficult by the sheer number of cars parking for the functiobns. May I all state that the Expedia website details for this venue differs from the venues website. We had a descrepancy on arrival with our room however the Manager/Landlord sorted out the descrepancy and was very helpful. Praise to this person must be given along with the morning breakfast staff. Service was top notch as was the hot food..Altthough the rooms were clean they lacked comfortable seating and decor for the walls would make it feel more homely. I would recommend this venue if it just added some homely features to the bedrooms and paid a bit more attention to the fiitingsand fixtures in the bathrooms"

"Parking good Breakfast option-overpriced and nothing freshly cooked Would avoid weekends if a wedding party was on as very noisy in hotel rooms adjoining. Restaurant ok but substituted by a meetings room on one day of our visit which was like a mausoleum Heating good to start with but a cold spell whilst there and cold on mornings and evenings Accessibility good - no stairs to speak -there’s a lift as well Staff so so some ok -some less so Wouldn’t stay there again"

"Basic hotel with basic amenities. Hotel and rooms need upgraded."

"Beautiful building, beautiful surroundings, amazing staff and food was delicious well recommend a stay here."

"Awful place. Couldnt lock room door. Bedding was dirty and had not been changed from previous customer. Drunk people in next room. Bar very noisy. Food edible. "