Fantastic immersion in Japanese culture with a gorgeous view of the Sea of Japan and the fishing village. Top rate Onsen. Used the shuttle but we were not provided with the pick up location which was very difficult to find. Make sure you book it as it only leaves once a day. The room had no hot water, even though we were informed to run the tap. The heater was in need of cleaning. Very isolated location with no access to other food options. Be prepared for this.
Really lovely ryokan and onsen with beautiful ocean views. The futons were very comfortable, as well. It's a little outside of Wakayama city (about 30 minutes/¥3500 by taxi), but there is a nearby bus and they have a parking area if you are driving. The staff speaks a little English, but don't expect the same level of English that you might get at a larger, urban hotel. Overall, it was very relaxing and I would definitely recommend it.