"Our 4 day / 3 night anniversary stay at the Sheraton Kauai Coconut Beach Resort was extremely disappointing from start to finish.
On our very first morning, we woke up to a flooded hotel room. Our clothes, luggage, and personal belongings were soaked. Instead of immediately helping resolve the issue, the staff gave us a hard time when we requested assistance getting our clothes and luggage dried.
We were promised a new room right away, yet it took nearly 8 hours before we were finally moved....
"Our 4 day / 3 night anniversary stay at the Sheraton Kauai Coconut Beach Resort was extremely disappointing from start to finish.
On our very first morning, we woke up to a flooded hotel room. Our clothes, luggage, and personal belongings were soaked. Instead of immediately helping resolve the issue, the staff gave us a hard time when we requested assistance getting our clothes and luggage dried.
We were promised a new room right away, yet it took nearly 8 hours before we were finally moved....
Robert Damien