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"Great"

"It was really nice"

"Overall the place was very nice. Only complaint we had was the sheets on the bed seamed to hold heat and was very hot even with the air turned way down in the room."

"I was initially checked into a room which was not cleaned, with dead insects and food on the floor. Staff were helpful and moved us into another room, which while much cleaner, we soon found out the property had no TV service or hot water."

"Room was comfortable and clean! Air conditioning works great. Breakfast was convenient. Quiet location."

"Loved everything about my stay"

"The bathroom was quite small and finicky. The staff was very friendly and helpful. The main floor of the building was great"

"Great hotel clean and great customer service"

"Great place to stay. Unique and lovely!!"

"Staff was very helpful"

"The room was described as a suite with a full kitchen unfortunately there was no amenities in the kitchen to use it; there was no dishes, glasses, flatware, not one pot or pan, & no coffee machine. After traveling 10 hours for a wedding event, we were in need of an iron and there was none in the room, I had to go out and purchase one. Misleading advertisement as well as the photos of The suite our room had not been cleaned once we were given our keys at 4:00 on the afternoon. Not...

"Clean room, friendly staff, I always stay at the Holiday Inn Express"

"Sheets dirty with dog prints, dead and alive bugs in room"

"clean"

"Expedia gave me a different rate from what they charged my credit card. Expedia told me to pay $267 and they charge my credit card $317. When I call to inquire about the difference the gentleman at the phone just told me that it was expedia problem and not theirs."

"Convenient location, clean rooms and working A/C. We've stayed here 4 times in the last 3 years and will continue to stay here when in the area."

"Our stay at The Opal and West House was amazing! We stayed for a friend’s wedding and found traveling around the city extremely easy and quick while staying here. There was unfortunately an issue with our AC during the first day of our stay, but Lynsie was so accommodating ensuring us a perfect stay! We can’t wait to come back!"

"I stayed here for two nights solo, and overall the stay was okay. The staff were very friendly, but it didn’t look like my room was clean upon checking in at all. I’m not sure if the room hadn’t been used in a while, but it’s not something I’m used to seeing when checking into a hotel. It was pretty dusty, and the counter tops and bathroom didn’t look clean at all. The other residents were a little sketchy, so there were moments I found myself constantly looking out of the window to check on my...