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"We arrived at Grand View after having a bad experience at another place. What a difference we had here. The lady on reception (Sophia I think) was so welcoming and informative. We booked some activities with her. She had info about the island, beaches, places to eat and then got staff to show us to our room and take our luggage. The room was amazing. Spotless and spacious. The views were incredible and the balcony was a perfect finishing touch. We spent 3 nights in the lux suite and 3 nights in the honeymoon suite. Both were amazing so I'd recommend either. The staff were always on hand and couldn't do enough; from front desk, to cleaners, restaurant staff and maintenance. I didn't get the guys name who runs the pool bar and restaurant but he is an asset to the hotel. One of the best experiences of customer care, hospitality and their amazing use of the property they have. If I come back to Santorini, this is where I am staying. Take my advice and book here."

"It was great!"

"Most beatiful hotel we have been to. Amazing staff that provides great recommendations. One of the most amazing view of the volcano. Very quit and peaceful. Breakfast were delicious."

"Great room and nice view and staff, but the private pool was not cleaned when we got there so we couldn’t really enjoy it; instead it got cleaned the morning we were supposed to check out. Not sure if that’s typical. Also, when we got in, there were people painting and working on the hotel exterior right outside and there’s high visibility to our private pool and room, so it was a bit uncomfortable "

"Mostly fine and staff was great, but bathroom had hair from someone else so it doesn’t seem like it was cleaned before we got in"

"I had an exceptional stay that exceeded nearly every expectation. From the moment I arrived, the staff made me feel genuinely welcome—warm, attentive, and always ready to help without being intrusive. Check-in was smooth and efficient, setting the tone for a stress-free visit. The room itself was spotless, thoughtfully designed, and incredibly comfortable. The bed felt like it had been engineered for perfect sleep, and I appreciated the small details—plush towels, quality toiletries, and a quiet atmosphere that made it easy to unwind. Housekeeping maintained everything to a high standard throughout my stay. The amenities were equally impressive. Whether it was the well-equipped fitness center, the relaxing common areas, or the on-site dining options, everything felt polished and well cared for. Speaking of dining, the food was excellent—fresh, flavorful, and served with care. Location-wise, the hotel couldn’t have been more convenient, with easy access to nearby attractions, dining, and transportation. It struck the perfect balance between being centrally located and still offering a peaceful retreat. What stood out most, though, was the consistency. Every interaction, every service, every detail reflected a commitment to quality. It’s clear that this hotel takes pride in creating a memorable guest experience. I would absolutely stay here again and highly recommend it to anyone looking for comfort, convenience, and top-tier service."

"Friendly and knowledgeable and helpful staff. Beautiful cliffside cave rooms. Delicious breakfast. Unbeatable views. Overall a perfect stay and I can’t thank the staff enough. "

"Convenient location and a great view. It is walking distance to Fira but distant enough to be quiet and peaceful. We enjoyed our stay and highly recommend this place. Like other review said, you will need to take some steps to get to this place."

"Perfect stay. Staff were very helpful and the room was great"