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"This exceeded our expectations (which were already high) in every way possible. The accommodation and setting is everything you want from a castello in Tuscany. The local walks were breathtakingly beautiful and we can’t wait to return."

"The staff was very friendly and tge property was very well maintained and clean."

"Staff were professional, friendly and helpful. I couldn’t fault there helpful attention to every request. Explained the local bus services well, provided a map and arranged for a taxi to the train station at 5 am. It’s not in the city centre but close enough for a short bus ride.( just tap & go/ don’t tap off) The room was ideal, not the perfect outlook but you’re not here to sit in your room. The bathroom was clean but a little tired. The electrics were a little challenging but got there in...

"Quarto excelente. Café da manhã excepcional "

"We had a excellent stay. The staff was very friendly and helpful. The bartender was a joy. Our room was spotless and breakfast in the morning was great. The hotel is a short walk from the Duomo and within walking distance of all major sites. I recommend this hotel for the excellent customer service, everyone went out of their way to make sure he had a comfortable stay."

"Our stay at The Ruby Bea Hotel in Florence was a really great experience overall. The location couldn’t have been better—everything felt easily accessible, which made exploring the city so much more enjoyable. What stood out the most was the staff. They were incredibly kind and consistently helpful, whether it was giving directions, offering thoughtful recommendations, or helping us arrange a taxi. That level of service made a big difference and made us feel well taken care of throughout our...

"The staff is unbelievable! So helpful, accommodating, and sweet!!"

"Friendly, beautiful hotel, great breakfast! "

"This property was so far away from everything. Luckily, it was right next to the bus stop. It didn’t seem like the nicest area. When we arrived the room was set to 30° and were told the air conditioning is not yet turned on for the season so we switched rooms. We were not informed the pool is only open in the summer and the kids were looking forward to the pool so that was a let down. (It was 23° and we had walked 10 miles that day so it would have been a nice way to end the day!) Flooring was...

"Alles super : Personal sehr freundlich . Modernes Hotel mit einem tollen rooftop . Bequemes Bett ! Fussläufig 15 min vom Zentrum "

"This location was a short walk from the Duomo and Academia-David statue. The hotel is very nice, very clean, breakfast was fantastic and the staff super friendly. Check in and out was easy. There is a lot of roadwork going on so you will possibly be dodging that, however getting to the main Florence sites was easy from this location."

"Excellent property within walking distance to outside amenities and historic scenery. Food was fantastic and all staff were extremely helpful. We have this on our list to come back in the future "

"One of the best experiences ever. "

"It was a dream to stay on this property. It has the most beautiful views of Florence. The property itself is so picturesque it didn’t feel real being there. I loved the dogs on the property. The entire staff was so welcoming and attentive, especially Sam who was amazing! Highly recommend staying here. There’s no other place like it. "

"Amazing property. Next level service"

"Das Personal ist sehr freundlich, das Zimmer einfach eingerichtet und sehr sauber. Man hat einen schönen Blick über Florenz und die Möglichkeit zum Auto kostenlos zu parken."