Search Hotels in Village of Sugar Beach, Santa Rosa Beach

"The hotel was great! Very clean, perfect location and the pool area was very nice. "

"The place was terrible, the pictures lured me in, but I refused to stay there and lost the money I paid for the stay."

"Room was decent, but not best! My bed cover was wrinkled and was soiled. No hot tub available. There was only one polite person at the front desk. I asked about checking out the day before and was told no refund was available. When I went to check in they told me no beds were available and they made me wait 2 1/2 hours for checkin time when they should have just told me I couldn’t check in. The beach view was great. But the hotel overall was not a good pick for me for the price! I didn’t even stay my whole stay."

"Beautiful property"

"Ok"

"Wonderful stay clean room Trish is the greatest "

"The room was clean. There was some cracking dry wall or maybe the drywall tape was coming off I'm not sure. We also were on the top floor, so might have cause that. Not a big deal. Didn't affect our stay. I have 2 main complaints. One being the housekeeping issue. You're on the beach. There's going to be so much sand, yet housekeeping will only come by and clean I think on the 3rd day? Or maybe that's when you can get towels without asking? A full clean on the 4th day. This is the BEACH. Like I said, there is so much sand everywhere that standard is so crazy to me. Our trash built up so badly. They have narrow medium sized trash cans but the elevator that barely fits anything that we shoved our trash in. Next is parking. I wouldn't stay here again because parking is crazy. Just my opinion. It probably isn't an issue for some. But I didn't love it. Otherwise breakfast was decent. They were late a few minutes opening each day we were there. So don't go before 7 because they probably won't be open. Not a big deal. Just wanted to note. They have different things as far as hot Food each day we were there. It overall wasn't terrible..but too expensive to not be al least checking on rokms each day. We pay premiums at this time of year..I kind of expected more for what I paid."

"Staff members are friendly and responsive. The elevators have long needed refurbishing. They are in poor condition and have a terrible smell. Rooms themselves are clean and comfortable."

"The hotel was very clean and staff was always working hard to keep things looking great! Beautiful clean pools and great beach access "