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"Amazing hotel"

"While the property itself is beautiful, our overall experience was extremely disappointing and fell far below the standard we expected. From the moment we arrived, we encountered multiple issues that were handled poorly by management and staff. Our initial room had no functioning air conditioning, making it uncomfortable and unusable. We were initially told the hotel was fully booked, yet we were eventually moved to another room after considerable discussion. This was particularly frustrating...

"Precio-calidad el hotel está muy bien. Vistas espectaculares y personal muy servicial."

"I cant think of a more perfect place to stay. It is a beautiful property, with a long history, in one of the most beautiful regions of the world. We had one of the more "basic" rooms but it was still luxurious and comfortable. Amenities were great and the food/wine was amazing. We had some logistical problems with some of our travel plans and the staff was incredibly helpful. We are very grateful to Andrei, Kristian and Valeria especially. "

"Staffs are really nice. But there’re ants, mosquitoes, and flies in the room."

"Everything was perfect "

"Amazing place. Beautiful! Even better than the pictures! Food was delicious. Staff was overwhelmingly accommodating and kind. The spa was bop notch and the pools were so relaxing! We stayed in the romantic suite for our 15 year anniversary, and it did not disappoint! Everything was so great! I wish we could stay longer!"

"Amazing hotel - friendly staff - top of hotel world "