Mercure Petriolo Siena Terme Spa Hotel

Property class: 5 and above

Choose dates to view prices

Take advantage of a poolside bar, a rooftop terrace and a garden at Mercure Petriolo Siena Terme Spa Hotel. Treat yourself to a manicure/pedicure, a hot stone massage or a facial at the on-site spa. Free wired Internet is available to all guests, along with car hire on-site and a conference centre.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Business services
The current price is àžż2,865
àžż3,151 total
includes taxes & fees
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room, 1 Double Bed

A hotel room with a large bed, two armchairs, a small table, a TV, and a chandelier.

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

Triple Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a television, and a chandelier.

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room

A hotel room with a large bed, bedside lamps, a television, a desk, and a chandelier.

Superior Room

  • Sleeps 2
  • 1 Double Bed
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About the area

Civitella Paganico is home to Mercure Petriolo Siena Terme Spa Hotel. Castiglion del Bosco Winery and Corte Pavone Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Val di Merse and I Canaloni del Torrente Farma. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with mountain biking. Visit our Civitella Paganico travel guide
Map
Strada Provinciale di Petriolo, Civitella Paganico, GR, 53015

What's nearby

  • A historic square with cobblestone pavement, surrounded by multi-story buildings with traditional architecture.
    Piazza del Campo
    46 min drive - 38.1 km
  • A grand cathedral with intricate Gothic architecture, a prominent bell tower, and a bustling square with people.
    Siena Cathedral
    46 min drive - 38.1 km
  • Terme Petriolo
    1 min walk - 0.0 km
  • Castello Banfi
    45 min drive - 44.6 km
  • Santa Maria alle Scotte Polyclinic
    45 min drive - 41.3 km

Getting around

  • Civitella Paganico Station
    25 min drive

Restaurants

  • Pizzeria il Doccio
    9 min drive
  • Sbranami
    15 min drive
  • Locanda nel Cassero
    16 min drive
  • Agriturismo Santa Maria
    6 min drive
  • Maremmachegusto
    16 min drive

About this property

Mercure Petriolo Siena Terme Spa Hotel

  • Luxury boutique hotel
  • You can look forward to a poolside bar, a rooftop terrace and a garden at Mercure Petriolo Siena Terme Spa Hotel. Treat yourself to a manicure/pedicure, a hot stone massage or a facial at the on-site spa. Stay connected with free wired Internet, and guests can find other amenities, such as car hire on-site and a conference centre.
  • Other perks at this hotel include:
    • A seasonal outdoor pool and an indoor pool
    • Free self-parking
    • Hot springs on-site, an electric car charging station and express check-out
    • A 24-hour front desk, a porter/bellboy and a banquet hall
  • Room features
  • All 78 rooms feature comforts such as sound-insulated walls and free bottled water.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Heating, daily housekeeping and phones

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Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot springs
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 2 hot springs
  • 8 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 9:00 AM - 6:30 PM
  • Hot springs water temperature - 43 ÂșC
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: EUR 20

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: EUR 20

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g. directions)

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Children and extra beds

Children are welcome

Important information

Fees

The listed Facilities Fee covers use of the spa area (pool, Turkish bath, sauna) as well as dressing gown, slippers, and swim cap.

Optional extras

  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)
  • Facilities fee: EUR 30 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Hot springs access available from 9:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Mercure Petriolo Siena Terme Spa Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Mercure Petriolo Siena Terme Spa Hotel?

As of 18 Sep 2026, prices found for a 1-night stay for 2 adults at Mercure Petriolo Siena Terme Spa Hotel on 20 Sep 2026 start from àžż2,865, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Petriolo Siena Terme Spa Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total).

How much is parking at Mercure Petriolo Siena Terme Spa Hotel?

Self-parking is free at this property.

What time is check-in at Mercure Petriolo Siena Terme Spa Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Petriolo Siena Terme Spa Hotel?

Checkout is at 11:00 AM. Late checkout is available for EUR 20 (subject to availability).

Where is Mercure Petriolo Siena Terme Spa Hotel located?

Situated in Civitella Paganico, this luxury hotel is steps from Terme Petriolo and within 6 mi (10 km) of Val di Merse and Castello di Montepescini. Castello del Belagaio and Abbey of San Lorenzo al Lanzo are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Petriolo Siena Terme Spa Hotel Reviews

8.6

Excellent

9.4

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 143 out of 262 reviews
Rating 8 - Good. 71 out of 262 reviews
Rating 6 - Okay. 30 out of 262 reviews
Rating 4 - Poor. 6 out of 262 reviews
Rating 2 - Terrible. 12 out of 262 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and location is quiet. You need a car to get out and about
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. I would recommend this hotel when in Tuscany.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
This hotel has all the luxuries one would expect from a chain like Mercure. The building is huge, at times feeling like a set for the film ‘Shining’. It is not for me, simply because it has no soul, no character or style. The fittings are cheap, the vibe a bit large group holidays. Spa is accessible with a 30 euro fee.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
The balcony was full of birdnests and birdpoop
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is directly located on the highway. I believe the future of the “Hotel” will be a GAS Station combined with a motel . The Smell of terme water is terrible. The all over Staff is unprofessional We left 2 days earlier/
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones son super lindas y espaciosas. El desayuno es completo y variado. Estuve con mi familia muy a gusto. Fue una estancia placentera. Lo recomiendo.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura ha camere molto eleganti ed una bellissima SPA sia all'interno sia all'esterno. Nonostante che il soggiorno sia avvenuto in una giornata dal clima torrido, siamo stati benissimo alternando i bagni nelle piscine termali con momenti di relax sui lettini. Avendo fatto una prenotazione pochi giorni prima del soggiorno, probabilmente abbiamo fruito di una tariffa speciale e quindi il rapporto qualitĂ  prezzo Ăš stato eccezionale.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ottimo posto con una bellissima spa.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
ottimo hotel la spa da rivedere
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Boendet var tjusigt, sÀngen var snygg men hÄrd. Restaurangen var direkt dÄlig, och med personal som inte förstod engelska, tyska eller spanska. VarmrÀtten kom samtidigt som förrÀtten, nÀr en i sÀllskapet Àtit upp togs dennes tallrik bort trots att andra Ät fortfarande. NÀr alla Àtit klart dröjde det lÀnge innan de tallrikarna togs bort, i restaurangen var endast ett fÄtal bord upptagna.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
La spa chiude alle 18.30 compresa la piscina esterna anche in estate
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estå situado en un sitio espectacular.Tiene unas vistas increíbles.La habitación era enorme y el baño tenía bañera y ducha. El desayuno correcto.El spa no nos dió tiempo a utilizar. Volvería a hospedarme al 100%
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Spat ingick inte för hotellgÀster. Man behövde betala extra för att fÄ tillgÄng till poolen.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar maravilhoso, clĂĄssico, mas super bem conservado, funcionĂĄrios super agradĂĄveis e solĂ­citos. Fizemos toda a Toscana com base neste hotel e deu super certo. Recomendo!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
camere pulite e spaziose...ristorante buono....centro benessere con acqua termale valido...il personale si impegna...sono giovani comunque esperienza molto positiva
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Quarto limpo, café
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities
Il prezzo della spa non Ă© piĂč compreso nel costo del pernottamento alberghiero e devono essere noleggiato accappatoio e ciabatte. Tale variazione rispetto al passato non era evidenziata al momento dell'acquisto. Rispetto ad un anno fa il libello della colazione Ăš peggiorato quanto a qualitĂ  e scelta. Nel complesso il luogo Ă© gradevole
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
„Liebes Team, wir waren vom 5-7ten mĂ€rz bei euch und haben uns sehr wohlgefĂŒhlt. Zimmer sauber, Personal super freundlich – besonders euer Lehrling an der Bar: so viel Lebenslust, hat uns richtig gutgetan! Nur zwei Punkte: Die Nachbarin ließ morgens um halb sieben ihre zwei Hunde allein – die klĂ€fften laut los. Wir haben was gesagt, sie lachte uns nur aus, ohne Respekt. Und das FrĂŒhstĂŒck war okay, aber nicht top. Die Lage braucht Auto, sonst schwierig. Trotzdem: Kommen gerne wieder. Vielleicht Hunde-Zimmer weiter weg? Danke fĂŒr die schöne Zeit!“
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Phon rognoso, troppe cimici in camera
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tutto perfetto
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Atendimento ruim , bom apenas o garçom do restaurante . Café da manhã fraco . Hotel bonito mas parecendo abandonado. Serviço deixando a desejar . Comida ruim .
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Struttura molto bella ed elegante. Personale adeguato al numero di persone ma non alla vastitĂ  degli spazi. Organizzato bene anche lo spogliatoio per restare dopo il checkout. Scomodo l'asciugacapelli visto che doveva essere tenuto sempre premuto il tasto di accensione. Bagno enorme tutto rivestito in marmo. Camera silenziosa. Due materassi vicini ma con topper matrimoniale che non faceva sentire gradini. Penso che torneremo
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Molto suggestiva la location e tutto molto curato
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
Quarto muito bom, entretanto, me parece que o hotel estaria minguando, pois, tem pouquĂ­ssimos funcionĂĄrios, o restaurante funciona de forma precĂĄria, fecha muito cedo.
Stayed 5 nights in Oct 2025