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"Super nice hotel and good location"

"We loved this spot! My husband and I spent my birthday here and it was such a beautiful view in our room! We faced the Eiffel Tower. My only criticism is the rooftop bar is not worth it. Super crowded and you have to pay for VIP access to have a good view of the Eiffel Tower. Not worth the price at all. Also check in was at 2 and we arrived early there is no early check in so beware for that and plan ahead. Overall beautiful property and I would 100% come again "

"I was looking for a good deal on a great location for this stay, so it was a delight to get there and find the hotel to be top notch. The staff members were professional, helpful, and friendly, abd the room was a lovely place to crash between outings. The popcorn in the lobby and generally friendly atmosphere enhanced the experience for the whole family."

"I recently stayed at an H4 Wyndham hotel and unfortunately had a very disappointing experience. While I understand that occasional issues can happen during any stay, what really matters is how the staff handles them—and here, the reception team failed completely. During my stay, I experienced problems like the AC being far too hot and even a temporary lack of water. These things, while inconvenient, could have been manageable if handled professionally. Instead, the reception service was the worst part of my stay. I lost a significant amount of time waiting in long queues at reception, only to receive little to no help once I got there. One of the reception staff members (no one wears name tags, which already says a lot about accountability) was particularly rude and unhelpful. The team repeatedly made promises—such as fixing issues or calling me back—but never followed through. There seems to be a serious lack of communication between departments and an overall lack of willingness to assist guests. Calls to reception often went unanswered and when I did manage to speak to someone, nothing was resolved. Overall, the experience felt disorganized, dismissive, and frustrating. I would not recommend this hotel based on the poor level of customer service alone."

"Lounge menu was not impressive "

"This is a fabulous place to stay. It is a quaint hotel on a small, quiet street. The rooms are cleaned daily with new sheets and towels. I love all of the decoration. It is eclectic just like me. The staff are all wonderful. Christophe keeps everything perfect. Also, the breakfast is amazing! you'll have to see it for yourself. I am returning next year for another 2 weeks in Paris. I will be staying, of course, at the Hotel de Roubaix!"

"Love the place and location."

"Always love a citizenM. Chill vibe, always great staff, everything is made easy for sure. No different this time in Paris. My only observation was that the hallways and elevator and carpets looked like they needed paint and replacement. "

"Staff was friendly and attentive. We were a part of 3 and we had a junior suite which consists of 2 double rooms with 2 bathrooms."