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Relais Balcone di Giulietta

Family-friendly guesthouse in Verona

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Photo gallery for Relais Balcone di Giulietta

Deluxe Room | Bathroom | Combined shower/bathtub, jetted bath, rainfall showerhead
Interior entrance
Exterior detail
Frette Italian sheets, premium bedding, minibar, in-room safe
Deluxe Studio Suite, 1 King Bed with Sofa bed, Courtyard View | Frette Italian sheets, premium bedding, minibar, in-room safe
Relais Balcone di Giulietta in central Verona is ideal for families. Enjoy the on-site art gallery, shop at the nearby mall, or rent bikes to explore. The property offers high-speed WiFi, and staff are always available to assist with any questions.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Parking available
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Studio Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Plasma TV
Blackout curtains
Frette Italian bed sheets
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Elegant room

Elegant room | Frette Italian sheets, premium bedding, minibar, in-room safe

Elegant room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Plasma TV
Premium bedding
Frette Italian bed sheets
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Plasma TV
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Comfort Double Room

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Plasma TV
Blackout curtains
Frette Italian bed sheets
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Courtyard View

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Studio Suite, 1 King Bed with Sofa bed, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Plasma TV
Frette Italian bed sheets
Sofa bed
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Studio Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Studio Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
Plasma TV
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Luxury Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Plasma TV
Blackout curtains
Frette Italian bed sheets
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Via Cappello, 23, Verona, VR, 37121

What's nearby

  • Juliet's House - 1 min walk - 0.0 km
  • Piazza delle Erbe - 2 min walk - 0.2 km
  • Piazza Bra - 5 min walk - 0.5 km
  • Verona Arena - 6 min walk - 0.6 km
  • Roman Theater - 10 min walk - 0.8 km

Getting around

  • Verona Porta Vescovo Station - 8 min drive
  • Valerio Catullo Airport (VRN) - 24 min drive

Restaurants

  • ‪Bauli - ‬1 min walk
  • ‪Elk Bakery - The Garden - ‬1 min walk
  • ‪La Taverna di Via Stella - ‬1 min walk
  • ‪Venchi Cioccolateria - ‬1 min walk
  • ‪Caffè Coloniale - ‬2 min walk

About this property

Relais Balcone di Giulietta

Family-friendly guest house near Juliet's House
Located close to Torre dei Lamberti and Chiesa di San Fermo, Relais Balcone di Giulietta provides an airport shuttle, an art gallery on-site and a shopping centre on-site. Adventurous travellers may like the cycling at this guest house. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with dry cleaning/laundry services and car hire on-site.
You'll also enjoy perks such as:
  • Limo/town car service, breakfast (surcharge) and bike hire
  • Express check-in, babysitting (surcharge) and wedding services
  • A lift, concierge services and helicopter/aeroplane tours
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms are individually furnished, and boast comforts, such as private indoor hot tubs and premium bedding, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with rainfall showers or Jetted bath plus bidets and free toiletries
  • Plasma TVs with Netflix, streaming services and satellite channels
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 25 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Breakfast available for a fee

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Helicopter/aeroplane tours
  • Private wine tours
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Bathtub
  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Netflix
  • Plasma TV with satellite channels
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property is in a car-free zone and can be reached only on foot.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night.
Cots (infant beds) are available for EUR 15.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 60 per vehicle (one-way)
  • Nearby parking fee: EUR 25 per night(3117 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT023091B463VEJWCM

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Relais de Charme Il Sogno di Giulietta
Relais de Charme Il Sogno di Giulietta Guest House
Relais de Charme Il Sogno di Giulietta Guest House Verona
Relais de Charme Il Sogno di Giulietta Verona
Relais Charme Il Sogno di Giulietta Guest House Guesthouse
Relais Charme Il Sogno di Giulietta Guest House Verona
Relais Charme Il Sogno di Giulietta Guest House
Relais Charme Il Sogno Giulie

Frequently asked questions

Is Relais Balcone di Giulietta pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

What time is check-in at Relais Balcone di Giulietta?

Check-in start time: 2 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Relais Balcone di Giulietta?

Checkout is at 11 AM.

Does Relais Balcone di Giulietta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Where is Relais Balcone di Giulietta located?

This family-friendly Verona guesthouse is located in the historical district, just steps away from Juliet's House and Torre dei Lamberti. Chiesa di San Fermo and Verona Arena are also within 10 minutes. Verona Porta Nuova Station is 26 minutes by foot and Verona Porta Vescovo Station is 26 minutes.

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Reviews

Relais Balcone di Giulietta Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.4

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 555 out of 697 reviews
Rating 8 - Good. 102 out of 697 reviews
Rating 6 - Okay. 24 out of 697 reviews
Rating 4 - Poor. 8 out of 697 reviews
Rating 2 - Terrible. 8 out of 697 reviews

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Fantastic! Bitchin’! Loved it!
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was perfect. Location is right in the middle of everything, termini station , metro/bus stops, cafe shops, restaurants are all in close proximity to the hotel. Would definitely recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel more than 5 stars I would: what an incredible institution. Staff were first class. Couldn’t do enough. Rooms were fitted to perfection with all you would need. Perfect location: loved being privileged to view Juliet balcony and statue without the crowds. Will definitely recommend and return: iron and ironing board available on request
Stayed 3 nights in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t realize the courtyard of Juliette’s balcony Was also the entrance to the hotel. A little tricky to find in the pedestrian area.
Stayed 2 nights in Aug 2025

10/10 Excellent

HERNAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay.
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel and location…spiral staircase to bath

Excellent hotel but our room had a narrow 17 step spiral staircase to access the bathroom! Flat out dangerous.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience

It was an Amazing experience, all the stuff was extremely helpful. Andrea checked us in, gave us recommendations, he was really friendly and helpful. The room is in the centro , middle of Verona, close to everything. I highly recommend it
Stayed 1 night in Mar 2025

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities
The location of this property is wonderful, right in the heart of everything, and has the “after hours” perk of access to the Juliet courtyard. The rooms are comfortable and spacious with a moody esthetic. Unfortunately this is carried through to the bathroom, so you can barely see to shave! (And for the ladies, no vanity mirror). More lighting is really needed! The air conditioning seemed to work, but took over 12 hours to reach an acceptable level of cooling. The management should really cool the rooms prior to guests arriving.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and loved having access to the courtyard after hours.
Stayed 1 night in Aug 2024

10/10 Excellent

Maeve

This is a beautiful hotel in a fabulous location. VIP treatment.
Stayed 1 night in May 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unique hotel

This is an interesting hotel. I hadn't read the reviews on it so I didn't really understand the setup. First off, Verona is dreamy! Fantastic window shopping, tons of restaurants. Nice people. The hotel is in a courtyard with Juliettes balcony. This is a huge tourist attraction. The gate to the Courtyard is locked from 7 pm till 9 am. What's cool is that you can wander around the area after the gates are closed. They give you a key for the locked gate. It can be a bit intimidating to push your way to the front of the crowds to get to the gate. When the gate is open, you have to deal with the police that monitor the attraction. So the gate is equally cool and a pain. The view from the room overlooked the street where the tourists gather to see the balcony. The room itself was spacious and comfortable but rather dated in my opinion. There was a full mini bar that was included, that was a nice touch. There are a lot of stairs, there is a small elevator also. All in all, a very unique stay, but does hace it challenges with the gate. Parking is about a 10 min walk away. Hotel is in the tourist district, most cars not allowed.
Stayed 1 night in Jul 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect stay

It's rare to have a perfect stay but this was it. The location is truly magical, when the square cleared out at 7pm and Juliet's balcony is left all to ourselves (my daughter Juliet especially loved it). The staff were kind and helpful and the rooms were beautifully appointed. And at a time when you're nickel and dime'ed for everything, having snacks and minibar drinks included was the generous welcome that made us feel right at home. I can't fault anything about it and will be telling everyone I know to stay here.
Stayed 1 night in Jul 2024

10/10 Excellent

Bente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel

This is a very charming and nice hotel. Very well equipped room. A bit noisy from the neighboring room and from the courtyard when other guests arrived in the evening/night. This could be informed to all guest by check-in. Very friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrea was sooo fabulous and explained everything, with wonderful recommendations on dining and getting around the city. It was the most beautifully designed and spacious room I’ve seen in a long while. We especially loved getting the Romeo and Gulietta courtyard to ourselves for photos. The beds were so so comfy and free mini bar stocked beautifully. My only regret is not staying longer!
Stayed 1 night in Mar 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Verona Hotel

Absolutely amazing hotel! Wish we had cancelled our onward trip to Venice and stayed at this location in Verona. Staff is wonderful and always pleasant and helpful. Location is excellent and the owners have given attention to every detail concerning the room. Breakfast is not provided, but there are numerous nearby restaurants for a quick snack or full breakfast. Look no further - this hotel is perfect!! And, access to the Juliet courtyard is amazing after the crowds are cleared at 7 pm. Such a treat to stay here - hope to return again soon!
Stayed 3 nights in Oct 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very unique property that is located within the courtyard of Juliet's house and the famous balcony. You actually obtain a key to the gate so that you can enter and exit Juliet's courtyard after hours, amazing! There are no staff after hours so ensure that you plan accordingly and stick to their instructions if arriving late.
Stayed 1 night in Jul 2023

8/10 Good

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Definitely higher end. Wine and beer free in minibar. But in Juliette 's courtyard, so teeming with tourists from 9 to 7. Our room was over the street, so fairly noisy. Can drown out mostly with a/c full blast. Also they own a restaurant in the Piazza, menus in the room, that is a tourist trap. Mediocre food, unfriendly waiters. After adding a cover charge, he slapped down a box a said that was for the tip. So hotel is nice if u don't mind lots of people, but stay far away from their restaurant down the road.
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional boutique hotel. Be aware that the gate to Juliet's courtyard -- the only access to the facility -- is locked at 7 pm. Make sure your cellphone plan allows for easy international calling, as it is necessary to contact them for check-in from 7 to 9 pm. After 9 pm. the hotel has arrangements with staff at a restaurant a few blocks away.
Stayed 2 nights in Oct 2023

10/10 Excellent

Yen-My

Liked: Cleanliness, property conditions & facilities, room comfort

Relais Balcone di Giulietta

Great stay at this hotel, well situated and great service. Hotel is close to shops and in the garden where there is the Balcone. The gate is locked for visitors at night but open for hotel guests. It was quite unreal to have access to the Balcone di Giulietta all to ourselves over nightime. We also had all inclusive mini bar which was very nice. Room comes with Jacuzzi to help us unwind. I was surprised that the hotel check in time was 2 pm, which is great. The only ick is there is no parking onsite. The reception did show us where to go which is a 10 min walk from the hotel but with the luggage it can be a long 10 mins. We loved our stay. Thank you Balcone di Giulietta!
Stayed 1 night in Jan 2023

6/10 Okay

yvonne

Liked: Room comfort
Disliked: Staff & service

Could have been Perfect

In the courtyard of touristy Juliet’s House that has its pros and cons. You deal with the crowds during business hours. But, quaint when the site is closed. A male concierge on duty greeted us who was professional and assisted us with check-in and after hours entry. The room was lovely. We were with friends (in another room). We went to our rooms left our things and left the room. The men had a hunting convention to go to while, we women went to lunch. We returned a few hours later. After settling in, I noticed the bathroom was substandard. The front tub panel was off and gaping. The sink was broken. Not wanting to the responsible for the damages, I notified the hotel. I met with a woman who was aware of the tub problem but, not of the broken sink. She said the bathroom was going to be renovated Monday (how convenient). I requested another room. It was apparent with the third degree questions: Did you use the bed? Why didn’t we report the condition immediately? Did you use the bathroom? She wasn’t going to give us another room. Ugh! So condescending! I told her it was my holiday with friends and don’t want to argue. It’s seems the state of the bathroom is perfect for your guests. I am living in a house in Florence that is being under renovation. I could have stayed home. Also, I could have booked at a cheaper hotel. I probably would have gotten a bathroom that was intact. Bottom line, the decision is yours. She phoned 10 minutes later to give us another room. No way to start.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Excellent staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful experience amazing stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a stunning room. Great area. In the heart of the city.
Stayed 3 nights in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quality and a unique location!
Stayed 3 nights in Aug 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing unique stay in Verona, excellent hospitality for help with parking and restaurants. Room was spacious and clean and greatly surprised with an amazing balcony!
Stayed 2 nights in Jul 2025