โรงแรมใกล้หาด Veneguera, Gran Canaria

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"Reception staff failed me totally. They pretended to say problem with the rear exit door making a BANGING NOISE when closing. My room 9016 was next to said door/ gate. Constantly BANGING from early morning until late evening. I asked on FOUR occasions for someone to fix the door but nothing happened. Reception staff displayed a total lack of communication with me and failed in their duties to a guest. After my eleven day stay I had no apologies, no offer of a replacement room or any kind of...

"Arrived to both gates locked and numberpus dogs barking in the garden which must have alerted the owner, a lady who seemed very unwelcoming and angry, not that it intimidated me in any way because i arrived at 19:50 and check in closes at 9. Then there's the room. Simply just a bed and no windows, ok that's fine but, it smelt dirty despite appearing clean. Then there's the showers. I had no issue with one being available however the water was freezing. Get about 30 seconds of hot water and then...

"Our room was lovely and clean. It had a nice big balcony. All the staff we came into contact with were friendly and professional. We would definitely return and recommend it to others."

"De bedste senge jeg nogensinde har sovet i. Dejlig bruser. Desværre var der de første dage larm fra en generator. "

"Great pool and pool bar, spacious rooms, comfortable beds and big bathroom "

"Mye støy i spisesalen"

"Nice hotel with spacious rooms. Breakfast was very crowded so best to go early. Good selection at breakfast."

"Top!"

"Allt var utmärkt, buffemiddagen strålande. Personalen ansträngde sig över förväntan."

"Staff were fantastic. Facilities were great. Loved our stay. Many thanks"

"Puerto Mogan is a lovely resort to be based and this is a nice apartment area within easy reach of the town"

"Great property, very central and no stairs like a lot of the hotels in this resort "

"Chambre spacieuse et très propre. Personnel accueillant et très serviable "

"Meget fint nyoppusset hotell med fin utsikt over byen og havet. Meget hyggelige og blide ansatte, og renholdet var helt fantastisk. Har allerede bestilt nytt 14 dagers opphold i februar 2026."

"Great hotel, lovely rooms & pool areas. Staff very nice, would be nice if the bar & restaurant were open later into the evening. "