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"Not very happy with the cleanness. Instead of concetrating in so many rules of bringing personal coolers, the property needs to concentrate in fumigation of insects. My husband and I got bit all over our bodies with idk what mosquitoes/fleas/bed bugs. Also little red worms crawling into our room."

"Hotel was good, staff was very nice and helpful. But online it says all inclusive and it’s not, you have to pay an additional fee for it to be all inclusive."

"you need a elevator, for handy cap person,and a breakfast station."

"Great place to stay "

"The toilet was dirty, the curtain smell of urine."

"Great staff. Facilities were as expected and what we needed"

"Didn't eat breakfast, on the hotels"

"Nice for a day or two"

"Take out ginormous spiders from room"

"You definitely need parking on the are. First impression is not the best, it was homeless people on the surroundings and the property was locked. Once inside everything is different, the environment feels save. Very close to viejo San Juan. "

"Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. "

"Buen sitio y limpio"

"Habitación limpia, buen ambiente!"

"Todo muy bien "

"It was raing outside and inside the room. No internet connection. No front desk to talk to your concern."

"Poot and parking is not safe."

"If you’re going looking to take some rest this is not the place. Everything else was fine."