Lounge

Reviews of Nechako Valley Inn

2 out of 5
Nechako Valley Inn
2389 Church Ave, Vanderhoof, BC

Reviews

6.2
Rating 10 - Excellent. 10 out of 41 reviews" "
Rating 8 - Good. 9 out of 41 reviews" "
Rating 6 - Okay. 7 out of 41 reviews" "
Rating 4 - Poor. 5 out of 41 reviews" "
Rating 2 - Terrible. 10 out of 41 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Debbie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The host was friendly and was prompt in contacting repair services when needed. Once signed in there was no staff at the front desk. You reach the host by telephoning the hotel. The rooms are on the 2nd floor which are accessed by stairs only. This may be an issue for someone with mobility issues. This is an older hotel in need of some renovation but we found it clean and the beds comfortable. There are trains which need to whistle at a nearby intersection so packing earplugs may be a good idea.
Stayed 2 nights in Apr 2024
Response from Sachin GM on 24 Apr 2024
Good day Debbie! Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your precious time to leave us a review. We sincerely apologize for any inconvenience it may have caused and are committed to making things right for our guests. We're already building some suites on the ground floor for accessible/ guests who prefer ground floor. We hope you'll consider giving us another chance to provide you with a more satisfactory experience. Thank you again for your valuable feedback.

8/10 Good

Harshat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean with comfy beds, front desk was very friendly and accomodating. The location made it more great as its very close to all restaurants. Definitely would come again.
Response from Sachin GM on 5 Apr 2024
Good day Harshat! Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your precious time to leave us a review. We are delighted to hear that you had a great experience with us. Hope to see you again on your next visit..

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay here. Clean room, good rate. Front desk attendant was friendly, supplied with bottles water, helped with luggage.
Stayed 2 nights in Apr 2024
Response from Sachin GM on 5 Apr 2024
Good day, Peter! Thanks for choosing Nechako Valley Inn for your recent stay. We greatly express our sincere gratitude for taking the time to leave us a review. We are really happy and excited that you enjoyed your stay with us. Hope to see you again on your next visit.

8/10 Good

Brian

Business traveller
they have no bedside lamps, I could not find regular cable tv, no elevator
Stayed 1 night in Mar 2024
Response from Sachin GM on 30 Mar 2024
Good day Brian! Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your valuable time to leave a review. We apologize for any inconvenience it may have caused, we're working on getting more bedside lamps since we have a lot in our mostly rooms. Also, all the rooms have smart T.V and you can watch everything on there as well. Lastly since it's a old building we apologize that we don't have any elevator but we're working on it. We are delighted to hear that you had a great experience with us. Hope to see you again on your next visit.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the night. Convenient. Room was clean. Front desk employee was very friendly. Worth the rate.
Stayed 1 night in Mar 2024
Response from Sachin GM on 26 Mar 2024
Good day Peter! Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your valuable time to leave a review. We are delighted to hear that you had a great experience with us. Hope to see you again on your next visit.

2/10 Terrible

Terry

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sachin GM on 14 Mar 2024
Good day Terry! Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your valuable time to leave a review. We would've loved to hear more so we could address your concerns accordingly. We hope to make it up to you in your future stays.

8/10 Good

Robert

Stayed 2 nights in Mar 2024
Response from Sachin GM on 29 Mar 2024
Good day, Robert! Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your valuable time to leave a review. We are really happy and excited that you enjoyed your stay with us. Hope to see you again on your next visit.

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Hobo stashes everywhere and staff were not on site
Stayed 1 night in Dec 2023
Response from Sachin GM on 8 Feb 2024
Good day, Matthew! Thanks for your feedback. We are truly sorry to hear about your recent interaction at the hotel. At Nechako Valley Inn we always make sure to help our guests at all the times. Due to some urgency at the hotel we couldn't help you with the check-in on that night. We hope to make it up to you in your future stays.

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
The young man helping at the front desk was extremely helpful and went above and beyond
Stayed 1 night in Dec 2023
Response from Sachin GM on 11 Dec 2023
Good day, Shane! Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your valuable time to leave a review. We are really happy and excited that you enjoyed your stay with us. Hope to see you again on your next visit.

8/10 Good

Peter

Stayed 1 night in Dec 2023
Response from Sachin GM on 11 Dec 2023
Good day, Peter! Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your time to leave a review. Your kind words are truly appreciated. We are delighted to hear that you had a great experience with us. Hope to see you again on your next visit.

4/10 Poor

Charlene

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The person working the front desk was super nice, and tried his best with what he had. When first checking in, the lobby is dim with no actual front desk, he comes out of an office with a laptop and meets you at what should be a front desk. The first room we got had a clogged sink, which the staff didn’t know how to fix (I had to help). They switched our room to another. Both rooms had stains all over the carpet and you could feel the subfloor lifting under the carpet with every step you took. Beds were extremely uncomfortable, and neither room they put us in had towels or cloths of any sort so I had to request them. What made this experience the worst was the noise. Between hearing the train like it was in the room with you, to the stomping of other people in the building like elephants, to the street racing and burnouts from people on the street because the inn is conveniently on a straight stretch. But…. The finally straw where I got so angry was the 2 am screaming match which I can only assume was a marital dispute. The man who was in the next room to me was yelling (not in English) at a woman who was on speakerphone and not even there, yet I could hear her clear as day. Despite me hitting the wall to get my point across to be quiet this continued on for over an hour. The walls are paper thin and for 2 terrible nights I didn’t sleep. I will never stay here again.
Stayed 2 nights in Nov 2023
Response from Sachin GM on 18 Nov 2023
Good day, Charlene! Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your time to leave a review. We apologize for the inconvenience you had to experience while staying with us. We are working on the issues described by you and apologize again for that but there's some issues which happens unexpectedly and that's why we let our guests know that if they face any problem during their stay, they can contact Hotel Phone Number 24/7 for help/assistance. We thank you again for staying with us.

8/10 Good

Lesia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Sachin GM on 6 Nov 2023
Good day, Lesia. Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your time to leave a review. Your kind words are truly appreciated. We can't wait to have you back.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
An experience….
Front office and cleaning staff were friendly. Room was tidy but not great. Bathroom sink and bathtub were painted so had bits of white paint peeling off everything. Toilet tank was cracked and poorly patched. A few “rowdy” neighbours with some extracurricular activities going on… if I had a choice I would stay elsewhere next time.
Stayed 1 night in Oct 2023
Response from Sachin GM on 28 Oct 2023
Good day, Guest! Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your time to leave a review. We apologize for the inconvenience you had to experience while staying with us. We're already working on the issues which was described by you. We thank you again for staying with us and we hope to make it up to you in your future stays.

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Transitioning..TV didn't seem to be connected..room very warm..manager very helpful but very basic accommodation..clean though..good location from highway and walking distance to good dining..
Stayed 1 night in Oct 2023
Response from Sachin GM on 16 Oct 2023
Good day, Susan! Thanks for choosing Nechako Valley Inn for your recent stay. Apologize for the T.V Connectivity issue, they're all connected but sorry if you encountered that issue, we already fixed it now. We are delighted to hear that you had a great experience with us. Hope to see you again on your next visit.

6/10 Okay

Jodi

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from Sachin GM on 15 Oct 2023
Good day, Jodi. Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your time to leave a review. Your kind words are truly appreciated. We can't wait to have you back.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2023
Response from Sachin GM on 15 Oct 2023
Good day, Kyle! Thanks for choosing Nechako Valley Inn for your recent stay. We are delighted to hear that you had a great experience with us. Hope to see you again on your next visit.

8/10 Good

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but comfortable rooms and quiet location
Stayed 1 night in Sep 2023
Response from Sachin GM on 13 Oct 2023
Good day, Margaret. Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your time to leave a review. Your kind words are truly appreciated. We can't wait to have you back.

2/10 Terrible

Lynne

Disliked: Cleanliness, property conditions & facilities
Rugs were dirty. Room fan covered with dirt. Shower never worked . Windows dirty. Room smelled.
Stayed 1 night in Sep 2023
Response from Sachin GM on 25 Sep 2023
Good day, Lynne. Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your time to leave a review. We apologize for any inconvenience it may have caused while staying with us and I'm personally looking after the issues which was described by you. We thank you again for staying with us and we hope to make it up to you in your future stays.

8/10 Good

Shane

Liked: Staff & service, property conditions & facilities
It was close to the ball field with th was nice easy to walk there
Stayed 2 nights in Sep 2023
Response from Sachin GM on 24 Sep 2023
Good day, Shane. Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your time to leave a review. We are delighted to hear that you had a great experience with us and found our location close to your ball field. Hope to see you again on your next visit.

2/10 Terrible

Dante

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sachin GM on 25 Sep 2023
Good day, Dante! Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your valuable time to leave a review. We would've loved to hear more so we could address your concerns accordingly. We hope to make it up to you in your future stays.

6/10 Okay

Paul

Stayed 1 night in Sep 2023
Response from Sachin GM on 25 Sep 2023
Good day, Paul. Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your time to leave a review. We are delighted to hear that you had a great experience with us. Hope to see you again on your next visit.

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crappy Hotel that overcharges
I booked the room online and it said $79.00 I arrived late and worn out after a long day riding my motorcycle. They told me that the price was 117.00. I was too worn out to go look for another room. Then they ended up charging $155.00 The hotel was a dump and not worth $30.00 at the most.
Stayed 1 night in Sep 2023
Response from Sachin GM on 22 Sep 2023
Good day, Thomas. Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your time to leave a review. Looks like there was a misunderstanding by your end while booking the rooms. The price which you saw was in US not in CAD and when you'll convert the price it will be Canadian dollars you'll get. Also, we only charged CAD 106.79 for your recent stay with us. I hope that helps clearing out the things and I look forward to hearing from you if you still have any queries. Thanks again for choosing us and hope to see you again in the future.

2/10 Terrible

Elsie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were welcomed cheerily and our bags were delivered to our very, very basic room. Thanks for the bed. E G
Stayed 1 night in Sep 2023
Response from Sachin GM on 17 Sep 2023
Good day, Elsie. Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your time to leave a review. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Thank you for choosing Nechako Valley Inn.

8/10 Good

Dewald

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Sachin GM on 16 Sep 2023
Good day, Dewald. Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your time to leave a review. Your kind words are truly appreciated. We can't wait to have you back.

10/10 Excellent

Rajat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay
Stayed 2 nights in Sep 2023
Response from Sachin GM on 15 Sep 2023
Good day, Rajat! Thanks for choosing Nechako Valley Inn for your recent stay. We are delighted to hear that you had a great experience with us. Hope to see you again on your next visit.

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointing
Stayed 1 night in Sep 2023
Response from Sachin GM on 13 Sep 2023
Hello Richard, Thanks for your feedback. We are truly sorry to hear about your recent stay with us. At Nechako Valley Inn, We make sure to provide you with the best hospitality and service. Please allow us to show our hospitality and service on your next visit.

4/10 Poor

Keith

Stayed 1 night in Aug 2023
Response from Sachin GM on 16 Sep 2023
Good day, Keith! Thanks for choosing Nechako Valley Inn for your recent stay. We greatly appreciate your valuable time to leave a review. We would've loved to hear more so we could address your concerns accordingly. We hope to make it up to you in your future stays.

4/10 Poor

Allan

Disliked: Cleanliness, property conditions & facilities
In a good location, unfortunately this place is a very tired hotel needing a serious renovation. The carpets were quite dirty, the room smelled like cigarettes.
Stayed 1 night in Aug 2023
Response from Sachin GM on 25 Aug 2023
Hello Allan, Thanks for your feedback. We are sorry to hear about your experience. We're already working on changing the carpets. Also, about the smell issue, we will inspect that with our staff right away. We apologize again for your experience and please allow us to show our hospitality and service on your next visit.

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Place was surprisingly nice place to stay.
Stayed 1 night in Aug 2023
Response from Sachin GM on 16 Aug 2023
Thanks Les for your feedback. We are really happy and excited that you enjoyed your stay with us. Hope to see you soon!

6/10 Okay

DIANE

Stayed 1 night in Jul 2023
Response from Sachin GM on 2 Sep 2023
Hello Diane, Thanks for sharing your feedback and we are glad that you like our service's. Please give us a another chance to show our hospitality and we would love to have you back.

10/10 Excellent

Robert

Stayed 1 night in Jul 2023
Response from Sachin GM on 13 Aug 2023
Thanks Robert for your positive review of our hotel, we're trying our best to offer the best hospitality to our guests. We hope to see you again soon!

6/10 Okay

Darren

Stayed 1 night in Jul 2023
Response from Sachin GM on 8 Aug 2023
Thanks Darren for Giving us a chance to show our hospitality. We thank you for sharing your precious review. Hope to see you again.

2/10 Terrible

Laura

Disliked: Cleanliness, property conditions & facilities
El hotel está en un bar-pub, entonces hay gente tomando licor afuera. Dice que tiene parqueo y no lo hay, el carro hay que dejarlo en la calle literalmente.
Stayed 1 night in Jul 2023
Response from Sachin GM on 15 Jul 2023
Hola Laura,Lo primero es lo primero que ni siquiera te quedaste aquí. Nunca juzgues un libro por su portada. Estamos agotados casi todos los días y todos los huéspedes conducen a nuestro hotel. Nunca tuvimos ningún incidente relacionado con el robo de automóviles o el robo porque el R.C.M.P está a solo una cuadra de distancia. Además de su comentario de bar, ningún cliente de Pub puede beber afuera e incluso si vio a alguien un poco intoxicado fuera del Pub no significa que vaya a irrumpir en su vehículo. Además, tenemos un acre de estacionamiento alrededor del hotel y está asegurado por C.C.T.V. todo el tiempo. Tenemos muchos huéspedes con motos que vienen a nuestro hotel todos los días y estacionan donde quieren porque es seguro afuera. No juzgues el lugar por tus suposiciones y dejando una mala crítica no te ayudará con nada. Gracias por tomarse el tiempo para revisarnos.

8/10 Good

Peter-William

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel was being renovated and our room very clean and comfortable. The manager was very friendly and very helpful, helping us with carrying our luggage up to our rooms. This was greatly appreciated. One surprise, and for us a disappointment, was that instead of a TV with the traditional cable setup with channels for stations that we view all the time, the room had a new system (for us). It was a “Fire TV” or some similar name with streaming. This was very complicated to navigate and had lots of sports items and lots of movies. We like to watch the news channels such as CBC News Network, CNN, and other BC and Canadian stations such as Knowledge Network and APTN. The streaming system did have CBC Gem so we could see CBC Live but not the CBC News Network which required a monthly subscription that the hotel had not paid for. The streaming service did not have Knowledge Network, a very common BC channel watched by us and many of our friends with lots of quality education, and excellent travel and weekly drama series. We thought this was a poor omission. Neither did the system have the Aboriginal Channel APTN. A lot of retired seniors travel and would be used to the above-mentioned TV Channels. Hence the addition of these would be a reasonable addition to this Streaming service. Also for seniors, a grab bar to help with entry and exit to the bath would be a safety item that should be added for those seniors who prefer to take a bath. I hope these comments will be u
Stayed 1 night in Jun 2023
Response from Sachin GM on 30 Jun 2023
Thanks Peter-William for your recent stay and we value your precious feedback. We are glad that we got a chance to show our hospitality and service to you and will be very happy to welcome you for your next visit here. In addition to that, we're working on installing the cable system in the rooms and will be installed in the rooms shortly. Also, will work on the Grab bar, so that all the seniors can enter and exit the bathrooms safely and easily. We apologize for any inconvenience it may have caused you and will provide you with the best hospitality on your next visit.

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were staying a few nights for a funeral. Because it was last minute our choices of where to stay were limited. This property is under new management and under renovation. Unfortunately the room we stayed in was supposedly “renovated” but last time I checked new sheets and towels doesn’t constitute a renovation. Note that towels were brand new but had never been washed. The carpet was badly stained as well as the mattress. The inn is located next to the train tracks and goes through horns blazing throughout the night. Also, they are doing some renos in other rooms throughout the night which is noisy and disruptive. This inn could be a great place they just have a ways to go.
Stayed 3 nights in Jun 2023
Response from Sachin GM on 25 Jun 2023
Thanks Nicole for your recent stay and we really value your feedback. As you mentioned that the towels were never been washed, well I'll personally look into this matter with the house-keeping and We're working on installing new carpets in the room. For the trains blazing some times in the night, we really apologize that we can't do much about it and lastly will talk with the workers about the night situation. Once again we value and respect our guests and will do every possible thing to make them feel like home. Please allow us to show our hospitality on your next visit.

6/10 Okay

MIKE

Disliked: Staff & service
Stayed 1 night in Jun 2023
Response from Sachin GM on 21 Jun 2023
Thanks Mike for Giving us a chance to show our hospitality and service. We thank you for sharing your review and hope to see you again.

2/10 Terrible

Shane

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
There was no air conditioning, no cable or satellite tv. No coffee machine.
Stayed 1 night in Jun 2023
Response from Sachin GM on 12 Jun 2023
Thanks Shane for Choosing our Hotel for your recent stay. We apologize for the inconvenience you faced while you we're here but air conditioning is provided on request because some guests like it and some don't. Also, We got Smart T.V's in all the rooms so there's no interference of any signal and it got most of the apps just like you see on cable. lastly as we just done with our renovations we just got the coffee machines yesterday and will be in each room pretty shortly. We again apologize for the inconvenience it caused you and please allow us to provide you the best hospitality on your next visit.

10/10 Excellent

Steve, Issaquah

Liked: Cleanliness, staff & service, property conditions & facilities
The building is old without an elevator. My room was clean and comfortable. I enjoy a couple beers in the pub downstairs. I would definitely stay here again.
Stayed 1 night in Jun 2023
Response from Sachin GM on 12 Jun 2023
Thanks Steve for your recent stay here at our Hotel and sharing your precious feedback. We look forward to welcome you back again.