Skip to main content

SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
This scenic Vancouver hotel near Stanley Park invites travelers to unwind at the outdoor pool and discover local cuisine just minutes from natural beauty

Choose dates to view prices

SureStay Hotel by Best Western North Vancouver Capilano is set amid Vancouver's stunning landscapes. Guests can swim in the seasonal pool, enjoy a cooked-to-order breakfast, and use WiFi to plan adventures to nearby Shipyards and Stanley Park.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Laundry room
The current price is ฿6,226
฿7,221 total
includes taxes & fees
18 Aug - 19 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite-1 Queen Bed, Non-Smoking, Sofabed

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a bathroom with a mirror, and a small desk.

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(85 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a bathroom with a mirror, and a small desk.

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(43 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a bathroom with a mirror, and a small desk.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

A bathroom with a bathtub, toilet, and a shower curtain.

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • 19 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a TV on a wooden dresser, a chair, an air conditioning unit, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a bedside table with a phone, two wall-mounted lamps, and two framed pictures on the wall.

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a bathroom with a mirror, and a small desk.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

A hotel room with a bed, a bathroom with a sink and mirror, a bedside table with a phone, and a door leading to another room.

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.8 out of 10
Excellent
(43 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 queen beds, nonsmoking

A hotel room with two beds, a desk, a television, and a window with curtains.

2 queen beds, nonsmoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, two bedside lamps, a nightstand, a chair, and a window with curtains.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, a bathroom with a sink and mirror, a bedside table with a phone, and a door leading to another room.

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

You may also like

Ad
Premium bedding, Select Comfort beds, iron/ironing board, free WiFi

Newton Suite

Newton
  • Free Wi-Fi
  • Microwave
  • Kitchen
7.8 out of 10, Good, 43 reviews
The price is ฿4,948
฿7,126 total
includes taxes & fees
26 Jul - 27 Jul
Newton Suite
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Pemberton Heights, a neighbourhood in District of North Vancouver, is home to SureStay Hotel by Best Western North Vancouver Capilano. Vancouver Waterfront and Canada Place Cruise Ship Terminal are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit The Shipyards and Robson Street. Looking to enjoy an event or a match while in town? See what's going on at Rogers Arena. Visit our District of North Vancouver travel guide
Map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4

What's nearby

  • A calm waterfront with buildings and hills in the background.
    Ambleside Park
    3 min drive - 2.0 km
  • A suspension bridge with a cityscape in the background.
    Stanley Park
    3 min drive - 2.9 km
  • A suspension bridge surrounded by dense forest.
    Capilano Suspension Bridge
    6 min drive - 2.6 km
  • Park Royal
    15 min walk - 1.3 km
  • Village at Park Royal
    15 min walk - 1.3 km

Getting around

  • North Vancouver Station
    4 min drive
  • Waterfront Metro Station
    8 min drive
  • Vancouver International Airport (YVR)
    44 min drive

Restaurants

  • Park Royal South Food Court
    17 min walk
  • McDonald's
    16 min walk
  • Tim Hortons
    11 min walk
  • Five Guys
    18 min walk
  • C-Lovers Fish & Chips
    15 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

  • Hotel near Stanley Park
  • Located close to The Shipyards and Vancouver Waterfront, SureStay Hotel by Best Western North Vancouver Capilano provides laundry facilities and a restaurant. Guests can connect to free WiFi in public areas.
  • Additional perks include:
    • A seasonal outdoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), a 24-hour front desk and tour/ticket information
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 74 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, coffee/tea makers and housekeeping

Similar properties

Front of property – evening/night
Econo Lodge Inn & Suites
Pemberton Heights
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
7.8 out of 10, Good, 1,138 reviews
The price is ฿6,222
฿7,218 total
includes taxes & fees
23 Aug - 24 Aug
Econo Lodge Inn & Suites
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults and CAD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from 21 May to 01 October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on 18 Aug 2026 start from ฿6,226, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western North Vancouver Capilano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western North Vancouver Capilano?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western North Vancouver Capilano located?

Located in Pemberton Heights, this hotel is 2 mi (3.2 km) from Stanley Park and 2.6 mi (4.1 km) from The Shipyards. Robson Street and Vancouver Waterfront are also within 6 mi (10 km). North Vancouver Station is 23 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

SureStay Hotel by Best Western North Vancouver Capilano Reviews

8.2

Very good

8.4

Cleanliness

7.6

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 537 out of 1224 reviews
Rating 8 - Good. 394 out of 1224 reviews
Rating 6 - Okay. 156 out of 1224 reviews
Rating 4 - Poor. 73 out of 1224 reviews
Rating 2 - Terrible. 64 out of 1224 reviews

Reviews

Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aufenthalt war sehr gut und alle Anfragen wurden beantwortet
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable
Stayed 1 night in Jul 2026
Verified

2/10 Terrible

Carol

Liked: Staff & service
Disliked: Cleanliness, amenities
There were dirty band aids left in the room.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Narges

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friendly, breakfast on sight but have to pay, air conditioning is amazing
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Mehrdad

Liked: Cleanliness, staff & service
Overall would br good stay
Stayed 6 nights in Jul 2026
Verified

8/10 Good

Cheryl

Liked: Staff & service, amenities
Outdoor pool was enjoyable.
Stayed 1 night in Jul 2026
Verified

6/10 Okay

Nicole

Liked: Staff & service, property conditions & facilities
Staff was very friendly, but the price did not match the quality of the room.
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown ferry terminal and bus routes.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Clean and good location in North Van.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price.
Stayed 1 night in May 2026
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure in the shower was very bad. Everything else was very good
Stayed 1 night in Jun 2026
Verified

8/10 Good

PRAKASH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget friendly, helpful staff.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to local amenities, quite and well kept.
Stayed 1 night in Jul 2026
Verified

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner didn’t work and it had a humming sound on the fan mode . Hole in the mattress , bad sleep
Stayed 1 night in Jul 2026
Verified

8/10 Good

breahna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff! A little overpriced, besides that amazing stay.
Stayed 1 night in Jun 2026
Verified

2/10 Terrible

Brynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a horrible stay! We were here for my husband's surgery and we did not get a wink of sleep! There was a loud tapping noise coming from perhaps the walls/piping system and it was so loud we couldnt sleep at all. The pillows were lumpy and the bed was pretty uncomfortable. Usually im not one to complain but I felt compelled as my stay was THAT bad. The only positive I will note was that the staff and housekeeping were very friendly.
Stayed 1 night in Jul 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, good loaction. TV was poor. Need a bathroom door
Stayed 6 nights in Jun 2026
Verified

8/10 Good

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to our room on the first floor, good parking. Located along a rather busy street and intersection but still quiet.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean and well looked after during our three night stay but there was no breakfast available during our stay. The staff was very helpful and we really enjoyed our stay.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Toni-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older property so has some quirks but in general was well maintained. Loved the pool! Also loved that there was a wonderful place to have breakfast on site…highly recommend!
Stayed 2 nights in Jun 2026
Verified

4/10 Poor

Alex

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The World Cup pricing was outrageous for what was essentially a basic motor inn. The room smelled musty, the door barely worked, the TV looked like it was from the ‘90s, and the noisy A/C made it difficult to sleep. Absolutely not worth the price. I won’t be staying here again.
Stayed 2 nights in Jun 2026
Verified

4/10 Poor

Heriberto

Disliked: Amenities, property conditions & facilities
They need to renovate the rooms and bathrooms, the whole hotel.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is good but the ruf is Abitur to old
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
It was a basic room no frills. The staff were very nice and helpful. Close to Horse shoe bay terminal. It suited us for one night only. The resto attached was not very good and prices were high. Not impressed with the resto .
Stayed 1 night in May 2026