Find hotels in Valenciano Arriba from ฿4,327

"Had to ask 3 times for a TV remote. Very slow elevators. Felt like a criminal at the breakfast buffet—was being watched like a hawk—would have been nice to have allowed me to take a little something up to my husband in the room. Otherwise—was great that was allowed to store luggage until check in. The gal working was very nice. So was the security “Arnold” I think? He finally brought the remote. Also, could hear loud door slams all night. "

"Dejaré este review en español para que los dueños del hotel lo lean y tomen cartas en el asunto. El hotel es muy bonito. Tiene buenos aires acondicionados, también buenas TV’s, es céntrico y si tienen 2 o 3 excelentes empleados con buena actitud, pero tienen un par de empleados jóvenes hombres que son malísimos. 1. Uno de esos empleados que conocí nos dejó sin el desayuno que están supuestamente a recoger a las 10am. Yo llegué a las con por lo menos 15-20min antes y aún viéndome que llegue, tuvo el valor de decirme… “como no venía nadie decidí levantar temprano”. Ese mismo empleado no leyó el mensaje de su colega que me extendió a habitación por 1 hora más y me llegó a sacar del cuarto. 😡 2. El día que hice check in, el individuo que me recibió no solo olvidó regresarme mi licencia (y eso me me causó problemas con la renta del carro en pr) sino que la noche que en llegué le escribí preguntándole si puedo conseguir una botella de agua para mi esposa que está embarazada... me dijo que el hotel no tiene agua y que a esas horas de la noche, la única opción era Uber eats... el próximo día una muchacha sonriente con que trabaja en la misma posición le pregunté dónde podía comprar agua y salió de ella misma preguntar qué cuántas botellas necesitaba y que ella me las podía obsequiar. Fue un contraste de actitud y de empleados. El servicio el cliente en Puerto Rico sigue estando por los pisos por individuos que siguen teniendo trabajo en los lugares equivocados."

"The room was clean, the staff was very friendly. You cannot beat the view and the beauty of this hotel. There’s even an on-site cat, who is very friendly; her name is Selva. The coffee is delicious, but I would definitely make breakfast plans around the block."

"The amenities were superb, the room was clean, and the staff were very attentive."

"The room was really clean. The hotel is inside of a hospital which was a little weird at first. But the staff was great and everything was just fine. Wifi was hit or miss. Only a couple of miles from basically everything. No more than a $10 Uber ride. "

"The room was clean and everything was fine but it was very generic, including the menu in the restaurant. Without looking out the windows we could have been in any Fairfield hotel anywhere in America. Staff and service were fine and the location is very convenient to El Yunque national forest and Luquillo Beach, however."

"Very clean establishment! The staff is helpful and accommodating."

"Very clean and well maintained "

"Service. It’s clear everyone got the memo. David greeted us at the bell stand as we arrived and was ready to be helpful whenever we needed anything. Housekeeping was awesome, Jesus made the best Negronis at the Casa Grande bar. Breakfast staff, particularly Noel, were super friendly and helpful with local tips and suggestions - always a great way to start each day"