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Reviews of Uwajima Oriental Hotel

2.5 out of 5
Uwajima Oriental Hotel
6-10 Tsurushima-cho, Uwajima, Ehime-ken

Reviews

8.0

Very good

Rating 10 - Excellent. 59 out of 189 reviews" "
Rating 8 - Good. 83 out of 189 reviews" "
Rating 6 - Okay. 37 out of 189 reviews" "
Rating 4 - Poor. 8 out of 189 reviews" "
Rating 2 - Terrible. 2 out of 189 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jimes Kai Pong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, love your local free farmer fruit and juice.
Stayed 3 nights in Apr 2024
Response from uwajima oriental hotel on 7 May 2024
Thank you very much for using our hotel.We would also like to thank you for your high ratings in reviews.We are very happy to hear that you were satisfied with our service and the mandarin orange juice.We look forward to serving you again.

8/10 Good

Alfred

Liked: Staff & service, property conditions & facilities
O
Stayed 1 night in Jun 2023

8/10 Good

Dustin

Stayed 1 night in Mar 2021

10/10 Excellent

Loreto Jr.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay when in Uwajima
Located at the city center. The hotel is in perfect condition with all amenities needed for their guests.
View from the hotel room window
Walk way close to the hotel
Stayed 1 night in Sep 2020

8/10 Good

SC, Uwajima town

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at check- in counter very good - staff very helpful.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bicycles with 6 gears available for hire at the hotel lobby at a very reasonable charge!
Stayed 2 nights in May 2019

10/10 Excellent

Hsinju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Room comfort
A very basic hotel with a small room (I had a twin room for one person, but I had to climb over the bed to get into it as there was no space between the beds and there were walls on both sides), a very hard bed, and a small bathroom. It does have friendly staff, but limited English, a Lawsons on the 1st floor (very handy), it is only a 10 minute walk from the Station, there are several restaurants nearby, and rooms have a view of the Castle (also within walking distance).
Stayed 2 nights in Sep 2018
Response from 福島 徹 on 4 Jan 2019
この度は宇和島オリエンタルホテルにご宿泊いただきまして誠にありがとうございました。 またのお越しをお待ちしております。

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Henry, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel walking distance to the cape
Comfortable and good food. Staff try very hard to be helpful with sufficient command of English. Well done to the staff.
Stayed 1 night in Dec 2017

6/10 Okay

nils-jacob

Liked: Cleanliness, room comfort
We stayed over because we had a Ferry in the morning. Hotel was Japanese style -- sleep on the floor - no chars etc. but a New experience.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Friendly and helpful staff!
Practical and not far from the Uwajima station. No particular facilities but the convenience store on the first floor is a plus and the staff are friendly and initiative. I asked to borrow a spoon and a knife (to cut an avocado) and was also presented with a plate and chopping board. Overall a pleasant stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Deborah , New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for a stopover
The hotel is located close to the rail station. Twin room was large by Japanese standards, not the most modern, but confortable. There were two sinks, a mini fridge and electric kettle. Coffee and tea were available (free) in the lobby, where there was also a microwave. Attached to the hotel was a convenience store, and a good bakery was around the corner. .

10/10 Excellent

Gail, Wailuku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
The staff was wonderful and very accommodating. Forgot an item and there were on the ball to have it left at the front desk for an easy pick up a few days later.

8/10 Good

Pieter, Vlaardingen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Hotel, good value for price.
Stayed 4 nights and was quite pleased with the location, only some 600 to 800 Meters from the station. Ground-floor has a LAWSON Mini-Market and in the lobby there is free Coffee or Tea. You can keep the room key till you check out.

6/10 Okay

SHIGEO

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

???

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
いろいろな質問に丁寧に答えてくれた スタッフの対応が良かった。美味しい コーヒー、ジュースが飲める一階 サービスコーナーが良かった。
Stayed 2 nights in Apr 2024
Response from 宇和島オリエンタルホテル on 27 Apr 2024
この度は当ホテルをご利用いただき誠にありがとうございます。またクチコミでの高評価重ね重ねお礼申し上げます。スタッフの対応についてお褒めいただきありがとうございます。サービスについてご満足いただけたようで大変うれしく思います。今後もサービス向上に努めて参ります。またのご利用心よりお待ちしております。

10/10 Excellent

TATSUSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Hiroaki

Liked: Cleanliness, staff & service
普通に良いホテル 何せ静か
Stayed 1 night in Mar 2024
Response from 宇和島オリエンタルホテル on 3 Apr 2024
Hiroaki様この度は当ホテルをご利用いただき誠にありがとうございます。静かな環境をご好評いただき、大変嬉しく思います。またのご利用を心よりお待ち申し上げております。宇和島オリエンタルホテル

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from 宇和島オリエンタルホテル on 12 Jan 2024
この度は宇和島オリエンタルホテルにご宿泊いただき誠にありがとうございます。また、お忙しい中の「口コミ」のご評価いただき重ね重ねお礼申し上げます。お客様のまたのお越しをお待ちしております。

10/10 Excellent

sho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員の方の対応が素晴らしくよかった。 また泊まりたいと思いました。
Stayed 2 nights in Dec 2023
Response from 宇和島オリエンタルホテル on 12 Jan 2024
Sho様この度は、宇和島オリエンタルホテルにご宿泊いただき誠にありがとうございました。また、お忙しい中の「クチコミ」のご投稿いただき重ね重ねお礼申し上げます。また「従業員の対応が素晴らしかった」とのお褒めのお言葉、大変嬉しく思います。今後も、さらにお客様に心地よく過ごしていただけるよう努めてまいります。Sho様のまたのお越しを心よりお待ち申し上げております。宇和島オリエンタルホテル

8/10 Good

TUNG YEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超出預期地好的酒店
駕駛車輛到酒店十分方便,酒店附近是沒有停車場,但酒店有自己的直立式停車場,所以不用擔心泊車的問題。由於我們比較早到達酒店,還可以使用1/F的停車場。(需要收費500日圓) 酒店的服務員很有善,英語溝通沒有問題。還有一些免費的飲料,浴鹽也是免費,還有多款選擇。 房間的設備齊全,熱水器,風筒也有供應。 酒店隔離便是便利店,十分方便,對面有一間吃雞串的食店,味道也不差。
Stayed 1 night in Dec 2023
Response from 宇和島オリエンタルホテル on 15 Dec 2023
Mr. TUNG YEUNG,Thank you for using our services. We are extremely delighted to receive your kind words of praise towards our staff. We offer complimentary drinks and a variety of bath salts for you to choose from. Our rooms are also well-equipped with amenities such as water heaters and hair dryers. There are convenience stores and numerous dining options near the hotel, making it very convenient for our guests.We sincerely appreciate your feedback, Mr. TUNG YEUNG, and we will take it into serious consideration for future improvements. We look forward to serving you again.Uwajima Oriental Hotel

8/10 Good

YASUNORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
感じが良かったです。
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大変便利な場所にあって助かります フロントから自分で入浴剤を選んでゆっくり風呂エンジョイしてリラックスした一晩を過ごさせていただきました
Stayed 1 night in Nov 2023

2/10 Terrible

KWOK KWONG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
貨不對辦
禁煙房有強烈味,浴室抽氣扇亦是壞的,曾要求換房,可是另一間房也是如此,他們說已經沒有其它房可以換了,反正整間酒店的房間都是一樣。
Stayed 1 night in Nov 2023

6/10 Okay

YICHIN

Travelled with family
Stayed 1 night in Nov 2023

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

yoshiyuki

Stayed 2 nights in Sep 2023

8/10 Good

inoue

Stayed 1 night in Sep 2023

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ユキエ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from 宇和島オリエンタルホテル on 30 Nov 2023
クチコミ評価10ありがとうございます!またのお越しをお待ちしております。

8/10 Good

CHINGWEI

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
飯店樓下有很多備品可自己拿,也有免費咖啡機很不錯。
Stayed 1 night in Jul 2023
Response from 宇和島オリエンタルホテル on 30 Nov 2023
尊敬的CHINGWEI先生/女士,非常感谢您对于我们的우와지마 동방 호텔提供的意见。我们对于所提供的设施和免费咖啡机印象深刻,并感到非常高兴。我们将继续努力提供更好的服务,真诚期待您再次光临。

4/10 Poor

ふきお

Disliked: Cleanliness, staff & service, property conditions & facilities
余り良くなかった、部屋が暑く、就寝時空調の音などが気になった、よく眠れなかった。
Stayed 3 nights in Jun 2023
Response from 宇和島オリエンタルホテル on 30 Nov 2023
ふきお様、ご宿泊いただきありがとうございました。お部屋の温度と就寝時の空調の音にご不快な思いをおかけして申し訳ございませんでした。お客様の快適なご滞在を第一に考え、改善策を検討いたします。またのご利用をお待ちしております。

10/10 Excellent

François

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in May 2023

10/10 Excellent

François

Liked: Cleanliness, staff & service
Le secteur !!! -(
Stayed 2 nights in May 2023

10/10 Excellent

TAKAKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

shinji

Liked: Staff & service
テレビが地デジのみで、WIFIが弱い、パスワードなし。サービスは良かったです
Stayed 1 night in Apr 2023

4/10 Poor

Masanari

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from 宇和島オリエンタルホテル on 30 Nov 2023
クチコミのご投稿ありがとうございます。またのお越しをお待ちしております。

8/10 Good

Masaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

えいと

Liked: Staff & service
Response from 宇和島オリエンタルホテル on 30 Nov 2023
クチコミのご投稿ありがとうございます!またのお越しをお待ちしております。

6/10 Okay

Hiroki

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
ホテルに在って当たり前のものがない残念なホテルの印象。付加価値を付けても残念感は否めない。 若い世代の運営なのだろうが客層を見定めての対応を求めたい。ご一考頂けたら幸いです。
Response from 宇和島オリエンタルホテル on 30 Nov 2023
Hiroki様、この度はご宿泊いただきまして誠にありがとうございました。お客様のご意見を真摯に受け止め、改善に努めてまいります。お客様により良い滞在を提供できるよう、スタッフ一同、お客様のニーズに合わせた対応を心掛けて参ります。今後とも貴重なご意見をいただけますようお願い申し上げます。

6/10 Okay

Taketa

Stayed 1 night in Jan 2023

8/10 Good

Hiroyuki

Stayed 1 night in Nov 2022

10/10 Excellent

Hiroshi

Stayed 1 night in Oct 2022

10/10 Excellent

MEGUMI

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3連泊…とても居心地良かったです
部屋も清潔 トイレとバスもよく掃除されていました アメニティもフロント近くに配置されていてセルフで選び部屋に持っていくタイプ 無駄がなくて良いと思います コーヒー等飲み物もフリーで飲めます ご当地のチョコレート等々も可愛かったです 1Fにローソン有り 便利です スタッフさん◎
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
城めぐりボーイ
お風呂の香りのサービスが付いていて、気が効いていていいな、と思いました。自分の好みが選べます。
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Mar 2022

8/10 Good

トモノリ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
満足です。ホテル内に夕飯食べられる施設があればなを満足です。宇和島にきたら必ず宿泊してます。
Stayed 1 night in Mar 2022