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"This was our second time staying here and we love this place! Staff is very helpful, and made the effort to communicate with us, using our very limited Spanish. Trees and flowers are beautiful here. Many choices on Free Breakfast menu, and food is very good. We love staying in this place and know that the staff takes great pride in keeping the natural beauty of Costa Rica, and providing excellent service."

"I stay at Hilton hotels almost every time across the US and I don’t recall ever leaving a bad review. Check in staff not helpful at all. Room was newly renovated and clean, but the door lock didn’t work. Had to swipe the card 6 or 7 times for it to open every time. There are 2 small lights in the room. Very dark. AC was noisy and although the fixtures were new, all the sockets and switches were loose. New covers over old. When you have a shower - there is no door and there lip is only about...

"Excellent, clean, friendly staff."

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"The grounds garden and pool were very beautiful and clean. The restaurant was amazing and included a full bar. They even had a space that allowed the dog to dine with us. The staff was super friendly and accommodating. The rooms were clean and water pressure in the shower was great! We would stay again."

"We arrived late and we were guided all the way"

"They just finished painting the pool edge...looks great. This is our 3 year at the Trapp Family Inn. The only thing that was different was it was warmer than usually in San Jose than in previous years. The rooms were definitely warmer, but we were glad we had ceiling fans. Service, Food, and hospitality were great. We'll be BACK!"

"Room was big and clean. My only recommendation would be to have some small table lamps."

"Daniel and his wife were very kind and accommodating. The property is really great, the way they have it laid out, to feel like a garden area in the back. We especially like the breakfast area !! Breakfast was hearty and yummy. Shuttle service was great. Very conveniently located to the airport. Felt like it was in a neighborhood with an instantly surprised me, but all was good and safe."

"Shuttle service to airport was amazing"

"They were Absolutely Wonderful,They went above and beyond to help us and the hotel is beautiful,I was Extremely Impressed with this place and the staff,It very clean and safe as well"

"Good food and microbrew beers at the restaurant. Shuttle to airport was on time and ready. I will stay again for the night before my flight."

"Todo muy limpio y las personas que trabajan muy amables, muy acojedor"

"Great location, clean and functional"

"Very kind staff. The hotel is located very close to the airport, the bus station, and many shops. It is also very close to Volcano Poas. The free breakfast is a delicious and filling traditional Costa Rican breakfast. I would definitely stay here again."

"Room was very clean, great breakfast, definitively a great option for family with kids. Staff not friendly, costumer service very poor. Not rude in any way possible but not attentive, you do not feel welcome."

"This is the perfect last minute stay before your flight the next morning. It's an older hotel, clean with all the basic amenities. It provided an airport shuttle to the airport which is what was most convenient because we returned our car rental the night before. Extremely helpful and friendly staff. The price was right!"

"Shuttle service"