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"I gave it 3 stars on staff because this is a hotel that operates essentially without staff. They email you a key code to get into your room, but there is no front desk and no visible staff on sight. I’m sure this is why their prices even while the rooms are nice."

"Apart from a few stray hairs and very mild stains on the bedding (which seems to be the case at the vast majority of places), the room was very clean and cozy. Well lit room, great shower, immaculately clean bathroom, mini fridge, microwave, good wifi, very effective heater, and (free) parking very close to room. Staff was very welcoming upon arrival, and everything worked as expected, making White Oaks an amazing value for my stay in the area!"

"It is a nice hotel and very clean. The staff who clean do an excellent job. But if I’m honest I’ve had to work with Fairfield booking multiple times in the past and they always are making mistakes. They don’t book dates right, I have seen some be rude to customers, I have been mischarged at times. I have to use this hotel for local events but honestly wished I had betters options just because the front desk people. I have tried to work with sales by email and not get...

"Better thank expected"

"I stayed at the Mendenhall Inn due to the fact that I attended a Domestic Violence Center of Chester County fundraiser in the Grand Ballroom on Thursday night. I traveled from Harrisburg to attend this function and decided to stay there for another day to visit with former coworkers. My room was in what was called the handicapped area, not in the Inn itself but accessible from the parking lot. My room was immaculate, with a larger than average bathroom. The staff was friendly, including in...

"Whenever I travel, I always use Marriot and am never disappointed. Staff is always so nice and helpful, rooms are always clean and ready. Never had an issue and will continue to book Marriot wherever I go."

"Great experience, staff was helpful and friendly. Would be helpful and useful if front desk had a small tool kit. I needed a pair of small pliers for a small task, and front desk couldnt help. resolved issue on own. But just a smal kit would have been helpful."

"room clean and as advertised"

"Wonderful staff always helpful and friendly that is what brings me ba c k every month"

"Room and bathroom were large enough, however 2 of the pillows had dirt marks or smudges on them and the ac unit was not cooling at all."

"My stay was great "

"The staff was very friendly and helpful. Bed was comfy. Breakfast was very fresh and good to the taste. Loved the scrambled eggs. I will stay again when in Wilmington"

"Overall good stay, rooms are a little dated but clean."

"I left some glasses there that were prescription glasses in the room and when I called tonight, they said there’s nothing in Lost and Found but I’m hoping that they check under the bed. The glasses were in a case next to the bed on the floor and they could’ve been pushed underneath, hoping that these are found and returned to me. The staff was very friendly."

"Amazing stay; the room, the staff and the great breakfast! Great value as well. Recommend it 100%"

"Everyone was very nice, it was clean and updated. A nice place to stay!!!"

"Nice accommodations. Very close to where we needed to be. "

"Very clean!!! The staff were great. Very good customer service. Breakfast was decent. The usual free breakfast. I do not mind staying here again. And if you are a travel medical staff for Paoli, this is a good location. 7-10 minutes from the hospital."

"The overall stay was okay. We were on the 3rd flood. The walls were paper thin! We had people next to us shouting AND could hear them snoring. That is how things the walls were. We barely got any sleep."