"The property is properly maintained and managed by the staff. The front office staff give the best customer services and prompt. I love everything about them"
"The property is properly maintained and managed by the staff. The front office staff give the best customer services and prompt. I love everything about them"
"Excellent customer service!!! The staff were professional and extremely respectful. I would definitely recommend this location for future visits. The house staff cleaned and sanitized daily. This was the most relaxing 1.5 week stay in a hotel. "
"Excellent customer service!!! The staff were professional and extremely respectful. I would definitely recommend this location for future visits. The house staff cleaned and sanitized daily. This was the most relaxing 1.5 week stay in a hotel. "
"Beautiful hotel! Great service! The room is very spacious with modern updates. Nice views from the balcony. The food is delicious and nicely presentable and plated well. I cant express how beautiful this hotel is. Highly recommended especially for those coming from abroad looking for comfort and modern upgrades."
"Beautiful hotel! Great service! The room is very spacious with modern updates. Nice views from the balcony. The food is delicious and nicely presentable and plated well. I cant express how beautiful this hotel is. Highly recommended especially for those coming from abroad looking for comfort and modern upgrades."
"Good location and general condition of the facility is ok.
However, the attitude of management and staff is deplorable, especially towards hotel reservations on Expedia. They show disdain towards Expedia reservations and when there’s a problem or issue to clarify or resolve they hesitate or bluntly refuse to contact Expedia and visit the consequences on the guest. Expedia needs to clarify and agree their modus operandi with this hotel."
"Good location and general condition of the facility is ok.
However, the attitude of management and staff is deplorable, especially towards hotel reservations on Expedia. They show disdain towards Expedia reservations and when there’s a problem or issue to clarify or resolve they hesitate or bluntly refuse to contact Expedia and visit the consequences on the guest. Expedia needs to clarify and agree their modus operandi with this hotel."
"Courteous front desk. Clean room.
Staff woke me up at 6.30am on Saturday to borrow the electric kettle in my room!!! Of course I didn’t open in case it was a ruse for robbery. No management staff at 10am to make a complaint to. Receptionist called kitchen staff and all denied knocking on my door.
Hotel did not find my Expedia reservation on Friday during check in. Kept me waiting for 45 minutes until I contacted Expedia.
Had to call front desk to request for towels and toiletries!
Will...
"Courteous front desk. Clean room.
Staff woke me up at 6.30am on Saturday to borrow the electric kettle in my room!!! Of course I didn’t open in case it was a ruse for robbery. No management staff at 10am to make a complaint to. Receptionist called kitchen staff and all denied knocking on my door.
Hotel did not find my Expedia reservation on Friday during check in. Kept me waiting for 45 minutes until I contacted Expedia.
Had to call front desk to request for towels and toiletries!
Will...
"It was an amazing experience, very clean and modern rooms. Lovely staff, top notch customer service and breakfast was also good standard. Definitely recommend."
"It was an amazing experience, very clean and modern rooms. Lovely staff, top notch customer service and breakfast was also good standard. Definitely recommend."