Search Hotels Near UCI Kinowelt Mundsburg, Hamburg

"Unfortunately I do not share the same positivenes over this hotel as the ratings suggest. Worst of all is the front desk personel. We engaged with two different individuals, and they acted like they would rather be somewhere else. Breakfast buffet is good with a broad selection of things. Our beds were hard as a rock, and pillows way to soft. The gym has new Technogym machines. That's positive. We paid twice for our parking... Once in the hotel parking machine, and then again when leaving the parking area, as the areas are divided into areas. I asked about this at the reception, but they said nothing about that. So now I have to claim a refund... "

"Although a good budget business hotel - there was an issue with the heating - and the rooms very hot with no cooler fresh air - sleep quality was horrible as a result. Bed and pillows comfy - shower had great pressure for long hair, cool little Self serve snack bar was good."

"Yes breakfast was fresh but variety is limited"

"Very friendly staff, beautiful property and room, loved the bathroom and bed was very comfortable from an American perspective (not like sleeping on a cement slab). Parking is €30/day and offsite (3-5 min walk), but easy in & out."

"The room were clean an the staff was nice and polite. We didn’t have breakfast, but they provided us with cutleries when we asked. The lights were very dim, maybe a bit too much. The rest was comfortable and nice. "

"Easy walk to the train / subway. Excellent breakfast, staff were very helpful. "

"The apt mentions it has a restaurant, but it closed during covid and hasn’t reopened. It does serve an excellent breakfast, but the restaurant isn’t open for lunch or dinner. I was there on an Easter Monday, and the majority of the restaurants in the area were closed for the holiday. I would not have stayed at the hotel if I had known the restaurant was closed. "

"Rooms are immaculately clean. Mini fridge ok but not cold. On arrival the lady on the desk was moody but all others have been lovely. Evening food at the restaurant was lovely but not a lot of choice on food or drinks and there was the 2 of us and 2 other people in there to eat. Such a shame as breakfast is amazing with lots to choose from, good quality and a completely packed out restaurant. "

"Incredible, incredible front desk staff. Everyone was lovely to deal with and made me feel very welcome. My room was very nice, and seemed recently freshened. The bed was extremely comfortable; not too hard and not too soft."