โรงแรมใกล้ทวิน ร็อกซ์, เวสต์เฮเวน

"Everything was excellent except for pool"

"Nice place"

"The problem I had with this location was that the room smelled like cigarettes. I booked a non-smoking room and there were people smoking outside the room. "

"Had an amazing time"

"The TV didn't work, the wifi was in and out, property basic upkeep was deficient including plugs, lighting fixtures pulling from wall. The shouwer handle also pulled out from the fixture which a simple tightening of a set screw would have solved."

"The property is in an alley behind some dilapidated buildings it felt very unsafe. The room was small , with nowhere to sit but on the bed. The security was a joke anyone could get into the room easily. They had a free breakfast listed which consisted of waffles , some bread and coffee or tea."

"Great stay. Room was high tech. Easy walk to local restaurants. "

"The front desk, Stephanie L went above abe beyond! I would stay here again because she made me feel like a VIP, as she did with everyone else who checked in. She is great and very professional with New Haven charm! Thanks Stephanie!"

"My only real complaint or concern about the room is the free stand AC/heat unit which is very loud and you could hear a clanking noise which upsets my sleep. I had to shut the unit off and use extra blankets. Other than that, the staff was very friendly. The breakfast was good and it was very convenient to the airport. "

"Bed was uncomfortable and creaky, and walls were thin—we could hear people at 3am. Breakfast was good."

"Pillows very uncomfortable. Bed wasn’t great either"

"I find the hotel strange. The rooms are spacious and well appointed but you have to pay for bottled water which seems absurd given the price for a room. The complimentary coffee in the lounge was tepid (I also wish there was whole milk) and no breakfast was served. When I telephoned about a lost item the person at the desk was not initially helpful (and borderline dismissive) but in the end they called me back and said the item was found."

"The best part of my state was the lady that checked me in she was very amazing she was the only one there but she got her job done she was very instrumental and very excellent horrible position"

"No nonsense at a reasonable rate. No frills. 24/7 pull up, walk in, ID, cash/card, $4 key deposit and you’re good to go. Book online if you want and they don’t give you a hard time. Lots of local places will give you all kinds of a hard time because you wanted to save money by booking with the third-party app, etc. These guys don’t. The rate is always pretty reasonable either way. They do sell out on weekends or holidays/local events. We have stayed here several times and find it more...

"The food was absolutely delicious!! However, some of the staff were rude, inconsiderate, and frankly didn’t seem to want to “deal with us.” On a positive note, one of the bartenders and receptionist were delightful to talk with and were patient, and respectful. Along with this, the cleanliness of the room was simply okay. There were stains on the bedding, no liners in the trash cans, and the floor had salt and stains marks on it as well. And when we tried to ask for housekeeping to clean it...

"Yes "

"Breakfast was mediocre, rooms looked like red roof, nothing compared to what’s advertised & obviously a high theft area. Cameras outside weren’t plugged in and no one was able to assist me"

"The location was convenient. We liked the accommodations. Although the room did not come with a fridge, hot water kettle or a microwave, the staff helped us out to address the situation. The only other thing was the wifi did not work with our laptops and there were not enough plugs to accommodate our chargers. It was a minor point and we managed to work around. I am sure the staff would have provided power strips if we asked for them."

"Por mi trabajo queda en un lugar estratégico "

"The room was dusty and dirty especially the bathroom, Please be aware of noise at night! There is a nightclub across the street and you won’t be able to sleep at all. The staff are okay. Do not recommend to stay here. Please go to another Hotel. "