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"Everything about my stay exceeded my expectations. The guest room was spotless, beautifully maintained, and thoughtfully prepared, creating an immediate sense of comfort. Every detail—from the cleanliness to the overall presentation—reflected a high standard of excellence. The front desk staff were consistently warm and genuinely attentive, always ready to assist with efficiency and a welcoming demeanor that made my entire experience feel personal. Very nice breakfast buffet, as well. ...

"Such a lovely and peaceful retreat, with truly hospitable owners. "

"It was for me the first time I have been all by my self in a holtel, They only had one worker that was in charge of every thing. She was a nice yung Lady that appeare to not be so happy that she had to work for only one customer, we exachage what up numbers so I can let here know, my schedule.( This is not normal ) But ovel all the location was nice. "

"The rooms were huge! The staff was super nice and helpful and when we had problem with our room, we were offered a new one without asking. The sauna and steam room are pretty neat, but it would be great if there would be some kind of warm relaxing room within the sauna area. The breakfast was pretty good too! Even though I would love more cheese variation. All in all great hotel would definitely book it again! "

"Efficient shuttle pick up. Great amenities. Convenient. "

"The rooms were clean, the staff were friendly, and the breakfast delicious. This hotel was also in as great location! You have to use common sense at night time because the area becomes a little unsafe, but it’s perfectly fine during daytime. "

"Excelente horel"

"Si "

"Very comfy, modern spacious room. Nice breakfast options, helpful staff"

"Also excellent location"

"If you would like a quiet room, as the front desk. Was stayed in one of the rooms with a beautiful staircase, it meant we could hear the things down below, but it wasn’t too bothersome. "

"Muy lindo hotel "

"Hi highly recommend this hidden gem of a hotel near Old Town Quito. Mario and Blanco were fantastic hosts from helping us during our very late arrivals, to a wonderful breakfast each morning, helping us with suggestions on where to go in Old Town, making our dinner reservation & transport to the airport. All were perfect! "

"V"

"Todo estuvo excelente, habitación individual, el lugar muy limpio y bien mantenido. "

"This hotel is beautiful. The room was very comfortable, featuring premium sheets and towels. One thing to note is that there is no elevator. This wasn’t an issue for us, but if you have trouble with stairs, be sure to request a ground-floor room."

"Staff was wonderful, great location"

"Great stay, wonderful breakfast ❤️"

"Everything was wonderful! The room was amazing & having thermal pools right out the door was very convenient. All of the staff were very friendly & helpful. Breakfast was also great, with enough vegan options to satisfy. Highly recommended!"

"We completely enjoyed our stay at the Swissotel Quito. Friendly and helpful staff. Very safe, convenient and quiet hotel. Beds and pillows were very comfortable. The food was amazing. We loved everything and ended up staying longer than planned. "