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Kataleya

Property class: 2.5

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Kataleya sits within the natural beauty of Tulum National Park, offering guests a refreshing outdoor pool for relaxation. The property provides free self parking and in-room WiFi, creating a comfortable base for exploring the nearby Tulum Mayan Ruins.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Room options

View all photos for Deluxe Apartment, Pool View

In-room safe, free WiFi, bed sheets

Deluxe Apartment, Pool View

  • 5 bedrooms
  • Sleeps 14
  • 3 King Beds, 4 Queen Beds and 2 Single Sofa Beds

View all photos for Deluxe Apartment, Pool View

Deluxe Apartment, Pool View | In-room safe, free WiFi, bed sheets

Deluxe Apartment, Pool View

  • 5 bedrooms
  • Sleeps 14
  • 3 King Beds, 4 Queen Beds and 2 Single Sofa Beds

View all photos for Deluxe Apartment, Pool View

Deluxe Apartment, Pool View | In-room safe, free WiFi, bed sheets

Deluxe Apartment, Pool View

  • 5 bedrooms
  • Sleeps 14
  • 3 King Beds, 4 Queen Beds and 2 Single Sofa Beds

View all photos for Luxury Apartment

In-room safe, free WiFi, bed sheets

Luxury Apartment

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, Pool View

Deluxe Apartment, Pool View | In-room safe, free WiFi, bed sheets

Deluxe Apartment, Pool View

  • 3 bedrooms
  • Sleeps 7
  • 1 Single Bed, 1 Queen Bed, 2 King Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, free WiFi, bed sheets

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, free WiFi, bed sheets

Deluxe Apartment

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, free WiFi, bed sheets

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, free WiFi, bed sheets

Deluxe Apartment

  • 3 bedrooms
  • Sleeps 8
  • 4 King Beds and 1 Single Sofa Bed

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About the area

Zama, a neighbourhood in Tulum, is home to Kataleya. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
Av Concejo Ciudadano,, Tulum, QROO, 77760

What's nearby

  • Jaguar Park
    Jaguar Park
    8 min walk - 0.7 km
  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    8 min drive - 6.1 km
  • Hunab Lifestyle Center
    8 min walk - 0.7 km
  • Dos Aguas Park
    16 min walk - 1.4 km
  • Hospital de Tulum
    4 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO)
    44 min drive

Restaurants

  • Coco Cafe
    6 min walk
  • Jasmine
    6 min walk
  • Panza Tulum
    9 min walk
  • Olio
    10 min walk
  • Rossina
    9 min walk

About this property

Kataleya

Hotel near Tulum Mayan Ruins
Located close to Tulum National Park, Kataleya has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
Room features
All guest rooms at Kataleya feature comforts, such as private pools and air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • Balconies or patios, kitchenettes and full-sized fridge/freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Private pool

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • No lift

More

  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private pool
  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 750 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen fee: MXN 800 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Kataleya Hotel
Kataleya Tulum
Kataleya Hotel Tulum

Frequently asked questions

Does Kataleya have a pool?

Yes, this property has an outdoor pool.

Is Kataleya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kataleya?

Self-parking is free at this property.

What time is check-in at Kataleya?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Kataleya?

Checkout is at 11:00 AM.

Where is Kataleya located?

Located in Zama, this hotel is 0.5 mi (0.8 km) from Hunab Lifestyle Center and 2.4 mi (3.8 km) from Tulum Mayan Ruins. Jaguar Park and Dos Aguas Park are also within 1 mile (2 km).

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Reviews

Kataleya Reviews

6.0

10

Cleanliness

6.0

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified

6/10 Okay

Josephine

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel but misleading information online

The stay itself was great although misleading information provided via hotels.com. I thought I had purchased a large suite with five bedrooms however, instead I was provided with one suite on the first floor with three bedrooms and a second suite on the fourth floor of the hotel with three bedrooms so our group of eight girls had to separate when sleeping. Additionally, there was no housekeeping or room service options. The hotel is located in a safe and secured, but dirt road area in a one-way complex That made getting in and out a bit tedious, however it was safe. Lastly, unfortunately, my booking company Rotamundos, Shockingly provided me with the incorrect check-in information and I ended up staying in a completely different villa for my first night. It was very unorganized to say the least. Had I known all of this I probably would have referred to stay at a more traditional style hotel with room service and food as well as Bell hop on site, etc. just for comfort, especially when traveling with a large group or small children.
Stayed 3 nights in Oct 2024