The service was great - the folks who work there were nothing but nice and helpful. However, the room we booked was bare bones, the towels were clean but permanently stained, the shower and bathroom had someone else's stray hairs, and you could hear basically everything happening on the floor. Ultimately, I felt our room was super over priced for what we got ($100 US all in) but it was a Saturday night in Tulum and we booked the same day. If it was $45 instead $85 I wouldn't complain. I just wish I knew because I would've spent the extra $25 to get a much nicer spot.
un hotel bien ubicado, en el centro de Tulum. Algo de ruido por los restaurantes que están a un lado, más sin embargo está cómodo si lo que quieres es una habitación privada a precio accesible.
Pésima atención, ruido toda la noche por el bar abajo, baños una porquería no servía WC, la TV un sólo canal, sucio todo, en general un asco. Nada recomendable. El tipo de recepción un pelele ademas me quería cobrar de más. al final aceptó que se equivocó de mala gana.
เข้าพัก 1 คืน, มกราคม 2022
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
5 ม.ค. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
El lugar está en buena zona. Es tranquilo. E incluye desayuno.
We had a spacious private room with two comfortable double beds. The reception staff made us feel very welcome and helped us plan sightseeing activities. A plentiful breakfast was served on the rooftop terrace. When we arrived we were told that the terrace was booked for an all-night party on the second night of our stay and were offered a refund and help in finding another place. We decided to stay. Even though the thumping bass made our sleep erratic, the staff had been so friendly and appropriate that it just felt like our kids were having a party.
The best part about this hotel is the location since it’s so close to everything. This also means you won’t get any rest because bars and clubs blast music all night and all morning. The bed was also hard and uncomfortable.
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ivan
14 ธ.ค. 2017
ชื่นชอบ: พนักงานและบริการ
Tienen cambio de administración, faltan detalles pero seguramente en poco tiempo estará mejor.
la terraza es muy buena, falta algo de acomodo.
el trato es bueno y amable.
saludos..
เข้าพัก 1 คืน, ธันวาคม 2017
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
29 พ.ย. 2017
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Bueno
Bien ubicado pero muy ruidoso. La habitacion limpia y el personal de recepcion muy atento. Nos costo mucho dormir porque es muy ruidoso alrededor y la habitacion estaba a un lado de unos casilleros.
À plus de 60€ la nuit, l'hôtel n'est pas à la hauteur. Murs sales, serviettes de bain trouées (déchirées), un tapis de bain de 30cmx30 découpé dans une vieille serviette. Cuisine commune pas nettoyée (tables pas propres, aliments qui traînent), et, bien sûr, les éternels mal élevés qui discutent sous vos fenêtres jusqu'à 2h30 du matin (mais ça, ce n'est pas la faute de l'hôtel !).
Bon accueil et personnel très sympa. Très bon point par contre pour une bonne literie et des lits en 160, une clim qui fonctionne bien et bonne télé.
Bref, uniquement pratique parce qu'en plein centre et a 5mn à pied du Terminal ADO.
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
4 มี.ค. 2017
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Buena ubicación.
Todo salió acorde a lo esperado, salvo que no nos cobraron el precio acordado, si se quiere abonar con tarjeta de crédito cobran recargo. No toman el dólar en la cotización oficial.
El resto todo bien. Tulum es maravilloso.
La atención de su personal es de lo mejor, siempre muy amables y dispuestos a ayudar. Está ubicado en el centro de Tulum, en la avenida principal.
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
ผู้เข้าพักจริง
17 ก.พ. 2017
ชื่นชอบ: ความสะอาด
Good value, right in town, no frills
Great location and very reasonable, suitable for young backpackers. The private room with bath was super basic.
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Kathleen
4 ก.พ. 2017
ชื่นชอบ: พนักงานและบริการ
Good option for Tulum Pueblo
Great staff, good location. Facilities are pretty basic, but that's ok. Price seemed quite high for what we got, but apparently Tulum has a reputation for expensive accommodation.
Hotel was nice and staff was great and really helpful! Big plus for that. Room was nice. The only minus was the location of our room was bad, we got the first room from the lobby, so it was really noisy. But we got earblugs!
The location of the hotel is really good and they also rent bikes, so it is easy to drive to the beach.
There is common kitchen that guests can use. There shoul be more kitchen tools. Beds were good and pillows were great. We stayed at the hotel four nights, so it would have been nice if the sheets and towels would have changed at least once, but they didn't!
Altough there was some minus points, we really liked the place. If we ever come back to Tulum we will choose this place!!
I thought everything was a decent value for the price, but the water pressure was low and the shower was rather outdated and dingy. Good beds, great private room for 2-3 people. Bikes for rent for a good price, excellent reception staff. Homey ambiance.
This is not up to the standards of a regular hotel. It is more like a room in a house. There is no good insulation in the wall. You can hear every noice in the hallway. Yet it charged us as a four star hotel
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Helena
8 ม.ค. 2017
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Simple but clean
It was fine for a night. Noisy hallway, no windows towards the street, but the room was clean. Our friend had booked the room on Expedia and we expected an easy check-in. Well, they required a credit card from a person at check-in. They apparently did not charge the credit card at the online booking and we ended up having to pay the room at check-in. Our friend was very disappointed about that. It was supposed to be a gift for us.
Entrance way looks questionable but look past that because they are working hard on fixing up the hotel. Rooms are lovely, clean and affordable. There are fridges in the rooms, private bath, air conditioning and tv. There are regular hotel rooms in one side and dorm rooms with clean, new shared baths. Staff are very helpful and friendly. Hotel is on the main street of Tulum with the central square and many restaurants close by. The beach is a 15 minute taxi ride away. We would definitely stay there again.
Vi bodde fyra nätter här, vi hade först bara bokat två men vi gillade Tulum såpass mycket att vi förlängde. Rummet är rent och har kylskåp, helkaklat badrum och en helt okej bekväm säng. Det vi saknade i rummet var en byrå eller fler hyllor för kläder och en sänglampa! Det städades varje dag och kändes därför alltid rent. Det ligger i mitten av Tulum, några kvarter (ca 8 min gång) till busstationen och nära de flesta souveniraffärer och restauranger. Colectivon till stranden går två kvarter från hotellet vilket var smidigt.