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"Great staff, great location & the breakfast was excellent too"

"Hotel is opposite the station. Staff were friendly and efficient, the rooms were quiet and clean and the breakfast was excellent. Would have no hesitation in staying again. "

"The hotel has fabulous Christmas decorations that make it feel even cosier and more inviting. The staff were really friendly, professional & welcoming. The room was a good size and clean and well presented, as was the bathroom. The bar area was relaxed and had a nice atmosphere. Only one issue during the visit. The breakfast sandwiches were in stotties that seemed a bit stale. We didn’t feed this back at the time, which I now realise was unfair. Apologies."

"Loved our stay - welcome and restaurant service, in particular, was first class. Thank you."

"Great location and gorgeous hotel one of my favourites "

"Jonas on reception and the other staff were extremely accommodating"

"Excellent pub and food "

"Stayed in the suite, it's a large, 'family room' clean with a nice ensuite. Staff are friendly and helpful. Breakfast was great 👍👍"

"From entering the lobby which was lovely and beautifully decorated for Xmas to the friendly efficient reception staff to my great comfy, clean and facilitous room to a very nice dinner served by really great staff to a very nice breakfast and my check out where reception staff wished me a great day.. A very enjoyable stay!"

"Great stay, lovely room that was clean, fantastic amenities. Will definitely return. "

"Lovely personal welcome Beautifully decorated reception area which showed skill and attention to detail Everywhere immaculate "

"Great hotel. Clean, modern and well appointed rooms. Very lovely staff and feels very luxurious for a very well priced hotel. It's situated perfectly for the centre of Newcastle. I will return"

"Nice hotel"

"A small but well appointed twin room. Quiet and could not hear other people, so this was good. Tasty pub grub and a decent choice for breakfast. Just what we needed"