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"The problem that dragged this review from a 4.5 down to a 2 is the manner in which corporate management has truncated normal electrical and electronic usage and enjoyment. My devices would not charge properly. The internet could not be powered properly. TV usage was narrowly controlled. Until I learn that these restrictive policies have been altered, I will never again use this chain. This is such a shame. The property is clean and well maintained. The staff is solicitous and caring. The...

"Clean room, helpful staff, hot tub was wonderful, breakfast was great with options. "

"The staff people were great. The food at the restaurant was great, the drinks even better. It's like staying at the pub in the Cotswalds country side, which was cool. Unfortunately, the rooms left a lot to be desired, especially at the price charged. The very, very squeaky bed, the windows with a ton of street noise, the shower/tub from the 1800s, which I thought was a period piece harking back to the pub idea, and essentially no friills everything. I've paid 1/5th the price at a basic Marriott...

"Loved our stay here. It was very peaceful and the reception staff were very friendly. They were great with communication and instructions. We got to our cottage after hours and it was a smooth check-in with the instructions emailed to us. The cottage is very comfy and spacious.It was about a 10 min drive to everything like downtown Truckee and it said 15/20 min to Palisades Tahoe but felt like less. "

"We ended up going on a diff weekend due to storm blocking roads. Nice they allowed us to change despite policy. However few problems with our stay 1. Housekeeping. We asked for extra comforter / duvet as we had 4 guests in that each preferred own blanket. Multiple times had to re-ask as housekeeping kept taking them during cleaning and turndown. On top of this there were some shelves covered in thick layer of dust. Superficial job. 2. Food was OK. Manzanita was decent but lobby and taco place...

"Good "

"Very clean updated room, helpful communication prior to arrival. Separate parking on back street. Central location! Would stay again! "