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"The rooms were a bit dated, but clean, no frills. The check in was a little slow for some reason, the housekeeping staff was top notch. Location was excellent, right near everything in town, we did not eat breakfast there so I can’t speak on that. "

"This was an amazing property. Everything was clean and inviting. Our kitchen had everything we could possibly need. They left a notebook with recommendations and instructions. Our dogs transitioned well and loved to walk around the lake. We will definitely stay here again if we return to the area. Our only issue was the hard mattress. Neither of us could sleep on that. I suggest taking something cushy, like a thick sleeping bag. "

"Wonderful place to stay! Peaceful, close to Rock City, wondetful host!"

"This resort is a perfect place to relax from busy work. Beautiful scenery in the mountains straight from the swimming pool. Good restaurants and friendly staff. Clean rooms and good SPA."

"This is a wonderful bed and breakfast. Staff is always friendly and the rooms are always clean. We stay here every year to at Christmas time to see the lights at Rock City. The breakfast is always good and so are the afternoon snacks. "

"Clean and quiet. Easy location to get to off the interstate. "

"Wonderful stay!!"

"Was a fine stop for quick overnight Usually but a days inn family but it was clean and the mountains were pretty "

"Fantastic hotel! Rooms were great, staff were friendly, perfect location!"

"room was clean, staff was attentive and courteous, AC worked very well, did not go down for breakfast but my other family members were pleased with it"

"Nice stay. No complaints. Everything thing we needed was close by or accessible. The staff was nice. Would definitely return. "

"Friendly"

"After frequenting the Chalet for many years I feel it has lost some of its special atmosphere that it once had 6 years ago. I miss the tranquil pool experience it seems to have become a children's environment with no boundaries as far as Adult hours where kids are not allowed and I miss the flowers and attention to detail and the service like the pool attendant et "

"Upon check in, we learned the pet fee was an additional $75. The beds were too soft. There was no microwave in the rooms so we had to go down to the lobby and use a common microwave. There was no coffee machine in the room. They had an ice machine but no cups provided in the room. The breakfast was good. "

"A Beautiful historical Hotel. Good drinks & friendly staff at their bar. The doorman, check-in staff & valet was well run & professional. Comfy beds, water pressure awesome in the shower, nice layout. Couldn’t get in the steak restaurant due to a buy out."

"clean room and nice staff "

"Only powder creamer no half & half or coffee mate no microwave or chilled water"

"The rooms were very clean and nice. Staff very friendly and helpful. Nice breakfast area that had staff there during the morning hours. They kept it cleaned and stocked well."