"This was the best customer service I’ve received in any hotel, by far the best. I highly recommend this hotel. The premises are great and the room was so nice"
"Die Lage macht's. Direkt in der Innenstadt. Beim Platzl kommen noch freundliche, hilfsbereite Mitarbeiter, eine moderne komfortable Zimmereinrichtung und ein sehr gutes reichhaltiges Frühstücksangebot hinzuz."
"This is my regular to go spot in munich. Service is great and location is amazing. The restaurant choices are also amazing along with the breakfast buffet. "
"The property had excellent security. The only negative was trying to figure out the thermostat. The windows were awesome. Would love those in the US.The availability of the Hotel umbrellas was great.
The staff was very accomodating."
"Steps away from Marienplatz and U & S Trains. Great location. Wonderful breakfast. Smooth check-in, prompt response from helpful and friendly staff. Minibar included. Enjoyed our stay. "
"This is a good hotel, and I would recommend it. The rooms are nice and it's in a good location just a block from the train station. The only drawback is that it's a small hotel which doesn't have food preparation facilities, so breakfast has to be at the cafe next door. The breakfast is OK, but not great. For example, the orange juice is served warm, not cold. I actually discussed it with the manager of the hotel. He was sympathetic, but said that there's not much they can do about it because...
"Accueil et récupération des clés, un peu compliqués mais les chambres sont remarquables. Une salle commune est disponible pour se poser et boire un café. Très belles prestations. "
"The staff was extremely pleasant!!. The view of the glockenspiel was very cool and we enjoyed the wine and pretzels while relaxing and observing the bustle in Marienplatz!
Loved our view of the church from our room and enjoyed waking to church bells every morning. Location is fantastic!!"
"Room was small, but had most everything we needed. Bed is hard, but that's typical in Germany. It would have been nice to have a small refrigerator in room. It was very soundproof, making for a good night's sleep. Location was absolutely perfect, short walk to sights central shopping and eating."
