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"The staff in all areas are polite helpful and friendly. The meals are delicious and beautifully presented and prepared, the dining room staff are friendly, helpful and polite. Our room was clean and comfortable the beds were comfortable and good pillow choice. It has beautiful grounds and is very peaceful. "

"My family and I were traveling north and chose to pause in Harvey Bay. Since it was an unplanned stop, we were unable to reserve any motels, as they were all fully booked. Fortunately, this was the only accommodation available in the area. We stayed for just one night, and I can confidently say that the staff at this establishment are the best in Harvey Bay. Upon arrival, we were greeted with a warm welcome, and they even opened the door for us. The check-in process was incredibly smooth. When we entered our room, everything was prepared, including the air conditioning, which was a relief given the heat outside. Our parking spot was conveniently located next to our room, making parking very easy. We particularly appreciated the proximity of the Thai takeaway restaurant; after a long day of driving, the food was absolutely sublime. Checking out was also effortless, as we simply needed to drop the key in the designated box and leave. Finally, regarding communication, when we accidentally left something behind, we messaged the property through the Wotif app and promptly received a reply, informing us to collect the items at reception. This demonstrates their amazing service, even after check-out."

"We loved Arkana. We were made to feel like one of the family and staff were super friendly and able to assist with anything. Rooms were clean and we had everything we needed. Bathrooms were freshly grouted and toilets spotless clean. For the price and proposition, I wouldnt hesitate staying again or recommending. The fact that onsite staff are always there added that extra safety and friendliness for me."

"Very welcoming, clean and all the amenities we needed. Walking distance to marina as well"

"The room was very clean and the view was lovely. "

"The property is a little out dated but the location is excellent. You need to go grocery shopping and stock up the fridge and pantry with your essential items as eating out for every meal will cost you an arm and a leg. Don’t expect room service as these are units that you lease. We had the corner room overlooking the marina and the beach. Great spot to go swimming, fishing and all the tours and activities are walkable distance. The pool was lovely and a favourite of the kids. I personally enjoyed the fishing off the rocks in front of the marina and the locals are all extremely friendly and happy to have a chat. Definitely going back."

"Beautiful apartment. Stylish and had everything we needed for a short stay. Reception staff were fabulous, lots of information about the property and the pool was beautiful and clean. Wish it had a spa though. There are private spa apartments you can book. Great security for your car and free designated parking. Overall really great property on the beachfront and nice walk to shops. "

"Close to the beaches and good food and walking trails"

"We were extremely happy with our stay at Ramada Encore, staff were extremely friendly and accommodating from the moment we checked in. Room was clean, amenities easily assessed and well taken care off. Only bad thing about our stay was it didn’t last longer! My kids especially loved the pool and spa area. "