the only downside of this property in my opinion is no on site laundry, the rooms are only cleans once every 4th day. but the staff was friendly, the location is amazing.
The mattress was sagging and got a big indent. Back got hurt after sleeping for one night. Requested to change room next day and was told hotel was full. I raised it as a health and safety issue as I booked the hotel for three nights. Finally got room change. Don't go there!
Really liked my stay at the Resol hotel in Ikebukuro. Its near two train stations and right next to a convenience store. The staff is also really nice and helpful. Would definitely stay here again!