Had an amazing 5 night stay at this hotel. Its just across JR and subway station, so very convenient to reach all parts of Tokyo within 15-20 mins. They provide all amenities, so no need to worry about toiletries, grooming kits, etc. 24 hour reception. Staff was very accomodating and polite. Took care of our luggage before check-in and after check out.
They went an extra mile for us after we forgot some valuable items in the room by arranging different options for us to get back the items. When our acquaintance could not pick up the items, they communicated with their hotel and sent it across immediately. Really very helpful and patient.