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"Very nice rebuild in progress. We were there for the soft open and experienced some of the growing pains. But the staff was friendly and kind. The room was very clean. We would have liked to know in advance that the pool was not functioning. Looks like the place is on it's way to be a really good value in a convenient location."

"The front desk staff was very friendly and suggested a restaurant and also the New River Gorge Visitor Center. We went to both places and enjoyed them. The bed was comfortable. Had a complimentary breakfast that was okay. If I were to go back I would probably stay there again."

"Beds left a lot to be desired. Pretty saggy."

"Staff was great "

"It worked"

"Everything was fine!"

"I stayed here with my dog while we were going to visit New River Gorge (which I also highly recommend!). Nobody seemed annoyed that I had my dog! The staff went above and beyond to make sure I had a good stay. It was safe and clean. The park was super close and there is a ton of stuff to eat nearby as well. I appreciated the room also came with a fridge and microwave. Good tv options (it rained a lot on day so I appreciated this). Coffee available all day. Ample parking. Really can’t go wrong...

"The entire hotel was very clean, the staff was excellent, breakfast was as better than I expected, parking was very convenient. The pool table was an added bonus for myself and I noticed for other guest as well. The business center area was ready for all my business needs."

"Needs some work. Wall paper in the breakfast room and in our room 411 needs repair/replacing."

"The gentleman who waited on us to check in & out wasn’t friendly. He was difficult to hear because he spoke softly. He did not offer a receipt at check out. The Window blind in room was broken. When retracting, it appeared to be broken on the left side. There was no wall thermostat in the room - only holes where it should have been. A channel guide would be helpful for the tv."

"We were traveling with our dog. Our room was run down and tired. The mirrors needed a good cleaning, bed skirt was ripped…just ok. I realize it’s a “pet room” but beat-up furniture and the remote held together with tape…. Not acceptable."

"Everything was filthy. There was a pile of dirty towels outside by door at 9pm check in that stayed there all night. The hook lock for the door was broken. The bath mat was filthy. the carpets in the room and halls had not been vacuumed."

"Room Is brand new! Good food!"

"The main desk staff could have been a little more friendly and welcoming."

"It was convenient and clean and priced well"

"Very clean, nice value"

"Room was great and spacious! Bed was comfortable. Television and channel options could use an upgrade."

"Staff was great. Facility could use some help: ice machines didn't work. The desk clerk took my cup and went somewhere to put ice in it. No usb ports in room for charging devices. Hair dryer in room 207 didn't work."

"Room was fine. Pool was not as pictured."