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"Overall, the experience was decent, but not exceptional. Most of the staff were very friendly and welcoming, which we appreciated. Unfortunately, the timeshare presentation felt like a waste of time. The resort credits offered sound appealing at first, but there is a 16% fee applied when you use them, and they can only be used on a limited selection of items. After factoring that in, you often end up paying the same—or even more—out of pocket. The restaurants on the property were generally good and offered enjoyable meals. However, the room service and buffet food were disappointing and did not meet the same standard as the restaurants. "

"The restaurant staff was extremely excellent especially the lady Tishaya and Shantol thank u guys so much for the hospitality and great service.And the rest of the staff was great also "

"The hotel was beautiful, the staff gracious and professional, and the food, amazing!! We mostly ate at the buffet the whole time we were there because the food was amazing, great options and the waitstaff especially Ms Charlene was just wonderful!!!"

"The airport shuttle was straightforward and the driver was welcoming. "

"The breakfast menu was limited - the room was clean but did not have soap or lotion. We had to use shampoo to take a shower. "

"My overall stay was very good. The breakfast was delicious, staffs were very attentive and courteous. However there was just too many mosquitoes in the rooms, no wash cloths were provided and the towels could use a softener of some kind because it was very rough on skin. Otherwise it was a nice stay. "

"My wife and I will never stay here again and recommend no one else stays here as well. The service was slow. The plumbing in two different hotels rooms broke down. The music at the bar was loud till later evening hours. The beach front of the hotel is a joke. There were some undefined areas told not to sit down on. No staff available in evening. After putting up hotel issues 2 nites we demanded refund for 2rd night and got the hell out of there. Hotel is located in a sketchy and dangerously looking area like a ghetto."

"Everything was great. The staff were amazing, and they make you feel very welcome. The beach is beautiful and private. They have so many things you can do on the property and will help organize any adventure outside the property as well. The owner was there and made sure to introduce himself to us when we arrived. I understand why many guests we met there have been coming for so long. We will definitely return. "

"Great service! Beautiful attractions "