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"Clean room and nice room, staff are very helpful, bar is very nice"

"The staff were all really friendly and accomidating. Our original room had broken A/C and they immediately moved us to another room. the following day when I had believed I had left something in the previous room, by their suggestion they took me up to the room to check and look for it. The staff gave Zero hassel or judgement. The property itself I would say the rooms are small concrete squares and can be very dark with the shades closed, easy to loose a sense of time, this is a pro or con...

"Great location, nice hotel! Would recommend."

"Great location, comfortable bed, and a nice-sized room. Overall, the stay was enjoyable. I booked a Felix room but received a regular-sized room, which was a little disappointing. The check-in lines were very long, and the elevators were often crowded due to the number of guests. The bed was large and comfortable, but there weren’t enough pillows provided for the size of the bed. A good hotel with a convenient location, but a few areas could use improvement"

"They advertise on-site parking, but it’s not on site. The hotel is on 38th St. and the parking garage is on 40th St. However, it was full, so we had to drive around and find parking. I’m a little upset that their advertisement on Expedia says on-site parking."

"The location was good but the hotel was at best a two star hotel."

"Great location. Room was clean. Space is small and no amenities. Trash was not picked up a few days during our stay and it started to over flow."

"Very old and dirty hotel. Warn out everywhere"

"Bathroom need update the shower"

"Terrific room for the price point. I came up for the Knicks Finals games and I needed a small room for a single person. The room was exactly the size I needed, the bathroom was huge, and the price was very affordable. Clean room, great location near the subway and bus routes, and it's next door to a small grocery store. Definitely will be coming back!"

"Location 100/100"

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"

"Everything was great"

"The location is excellent!!!"

"Good"

"It was an OK stay. Practical as there was a bunk bed for my teen kids. Needs updates both in hotel general areas and room. Room had a good view was overall comfortable. Hallways, elevators could use better cleaning."

"Great location , close to many NYC sights. Felt like a het away in the middle of the city."

"Our room was clean and comfortable, well designed, and quiet. Air conditioning works great, and having a mini fridge really helps in the summertime. Staff were helpful in 2) holding our bags prior to check in, and b) booking us a car to the airport. Located within a short walk to multiple must-sees like the freedom tower, Oculus shopping center, Brooklyn Bridge, South Street Seaport, and Pier 11 where you can take a scenice ferry ride to Dumbo, Brooklyn for the absolute best views of the city!"