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"Everything was lovely. The room was a standard room, but very nice, clean, with everything you could want and well laid out. The hotel has a lovely feel, very calm and peaceful and relaxing. Upmarket, but in a nice way, where you feel at ease and comfortable. Staff are lovely, nothing too much trouble, extra pillows, towels etc. if you need them. I asked for non-feather pillows/bedding, which was done with no problems. The pool and sauna were lovely, with excellent opening times. The restaurant food is excellent. We would definitely recommend this hotel, and stay here again."

"Beautiful hotel to stay ."

"The building is falling apart!! The windows are Single glazed so it was so noisy and the actual window frames were rotten so there were massive gaps in the window. I tried pugging the hoes with tissue but it did little good! The staff were friendly and helpful, the food was average at best. The bed itself was comfortable and clean "

"Very nice good quality "

"Charming hotel in a central location. Lovely room (large bathroom!) and great breakfast choice. "

"Breakfast menu limited. Parking OK but expensive. Room clean but small and cold - we requested a heater but it didn’t arrive on the first night, so we only had it on the second. Staff were very helpful."

"Stayed in 21 and had no hot water bed was horrid No drinking water "

"Breakfast was excellent"

"Excellent stay again Second time Solo female traveller Felt very safe and welcome Walkable to Norwich cathedral Excellent restaurant on site Walkable to Sainsbury's if needs supplies Great wi fi for meetings "