โรงแรมใกล้เดอะ พาเลสตรา, ฟิลาเดลเฟีย

"First the good stuff, it’s very clean and has friendly staff. However, for the price, it’s not worth it. The beds are extremely uncomfortable & older. We asked for no feather bedding/pillows due to allergies when we booked(2 months in advance & received a message confirming), when we checked in right at 3pm they advised us they didn’t have a room without feathers ready so we had to wait. They did give us a late check out for the trouble, but when we got to the room both beds had feather pillows....

"I loved everything about this hotel😭"

"Very comfortable with friendly staff. Nice breakfast with a smiling cook and server. Felt like home."

"Really nice stay. I will be back."

"Staff were helpful, the rooms are great!"

"This is my second time staying here. Every thing is very good - location, room, cleanliness, staff, valet parking. The hotel is basically within UPenn community; very convenient for my purpose."

"A wonderful surprise during a two night business trip to Philly. Beautiful property tucked away in a central location, friendly staff, great rooms, and excellent gym / amenities. Can’t recommend it enough."

"Staff, breakfast, location, atmosphere all 10/10"

"Staff was very friendly. Room was very large and had all the essentials. Easy walk to downtown parks and restaurants."

"All was great"

"Very comfortable. Large rooms. Great bed. Rooms a bit dark and prefer hotels with staff on site but this was very pleasant and staff very accommodating."

"Staff was knowledgeable with history and local information, great location."

"The room was clean, friendly and helpful staff. The only downfall was the parking."

"The property is on a convenient location. It’s was fairly clean however there was mold in the shower (small amount). Also be advised there is no tv in the room so bring your own devices."

"Fantastic day from start to finish. The hotel accommodated all of my requests. The location is excellent, with parking across the street and a plethora of fantastic food options nearby."

"Great location. Fun rooftop bar, nice coffee shop to grab something to go. Rooms are a bit small but affordable and well appointed."

"Two bedroom/two bath was a great size for family of four. Pull out sofa is very comfy. There were no TVs in the bedrooms but wifi was reliable."

"Element Philadelphia Downtown に6泊しました。清潔な居心地の良い客室や、バラエティ豊富な朝食も非常にすばらしかったです。しかしそれ以上に印象的な出来事がありました。片方の靴底がはがれてしまい困っていた時、ホテルのスタッフに接着剤を購入できる場所を相談したところ15分くらいかかる店で買えるという返事でした。買ってきてくれるとのことだったので後で払うのでお願いしますとお願いしたところ、購入代金は不要との返事でした。その場で接着しアメリカの広い空港内の離発着ゲートの間を長時間歩く間、修理した靴底は持ち、無事日本に帰宅できました。本当にありがとうございました。"

"Always enjoy my stay here. Staff, facilities, neighborhood are all top notch."