โรงแรมและที่พักดิ ออร์ชาร์ด

"Breakfast was great - too late on a weekend to utilize though. Nice new property and my favorite room ever in a suite - HOWEVER we were there 6 days - NEVER HOUSE KEEPING - had to go to the front desk for towels, coffee - AND THEY DIDN'T HAVE ANY !!! IF YOU CAN EVEN FIND someone at the front desk. The staff are Inept, LAZY, and Housekeeping is non existant !!! "

"This is always my go-to place in St. Helena. the price is great, the room is clean, the grounds are well-maintained, staff is always pleasant, and the continental breakfast is light and well-stocked. "

"Nice olace"

"Wonderful place. Only negative comments: the bathroom sliding door is extremely heavy and the small bar of soap for the bathroom sink gets very sticky. After the first use it clings to the tray so fiercely it’s hard to use. A liquid soap dispenser is sorely needed. They have a lotion dispenser by the sink but not a soap one. "

"Alarm clock went off at 3a.m. Even after unplugging it "

"Great place "

"No breakfast available but the room was clean. Would definitely stay there again. "

"The stand-in shower only had a curtain. The floor waa getting wet. "

"Very nice environment and staff. "

"Lovely setting, very friendly staff, and large spacious clean rooms. Outside common areas need to be spruced up. Outside walls, columns, stairwells and entry areas to rooms need pressure washing. "

"Property was clean. Staff was nice and accommodating. Breakfast was great thank you very much."

"Room felt dirty"

"spacious, modern room."

"I forgot a bag of perfumes in room ,called them back the front desk and said they would hold on I would pick-up the bag the next day , I went to Holiday Inn express to the front desk bring a winco bag and looked inside bag and perfume was missing i asked where the other bottle of perfumes they said was one bottle of perfume inside the bag I told them there was two bottles of perfumes inside the Winco bag someone stole the bottle of perfume "

"Clean room, friendly staff, excellent breakfast buffet, swimming pool is really nice, hot tub is warm enough and feel great. Definitely we will come back and we will recommend to my friends. "

"Hotel and room smelled like cigarette and the floors and carpet were in awful conditions. I did not feel clean before and after showering. Will not book a stay here in the future. "

"Our stay was wonderful! The staff is extremely friendly, and they make sure you have everything you need. I have to give a special shout out to Camila who is a waitress/server in the restaurant in the lobby. She was FANTASTIC!!!!! She was very attentive and she made sure we had everything we needed. She was EXTREMELY professional. We need more people like her. She made our stay that much better. THANK YOU CAMILA!!! Keep doing what you're doing!!!! "

"Poor breakfast, room wasn't clean, the hallway was under construction"

"bistro was closed during stay so no breakfast "